Digital Transformation Analyst(User Experience Analyst I)Compensation and Benefits The anticipated salary hiring range is $5,787 - $5,902 per month (Steps 1 - 2) , commensurate with qualifications and experience.
The salary range for this classification is $5,787 - $8,430 per month.
- This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
- Positions at Fresno State are to perform their work onsite. Some positions, depending upon University needs and operations, may be eligible for remote work, one day per week, pursuant to Fresno State's remote work guidelines and the CSU policy.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .
Job Summary Working under the direction of Senior Director of Planning and Digital Transformation, the Digital Transformation (DX) Analyst is responsible for supporting the adoption, integration, and design of campus technology solutions and digital experiences, including web, mobile, desktop, hardware interfaces, physical environments, and person-to-person interactions. The DX Analyst will collaborate with cross-functional teams, including campus stakeholders, to deliver user-centered solutions that align with the University's digital transformation initiatives. This role requires a creative and analytical individual who will use effective communication to facilitate the requirements gathering, execution and completion of projects.
Key Qualifications - Knowledge of interaction designs and ability to troubleshoot using HTML, CSS, and comparable languages.
- Strong understanding of user-centered design principles and methodologies.
- Knowledge of and working experience with the design, administration, and support of enterprise Web Content Management platforms; such as: Omni Web CMS.
- Knowledge of and working experience with the design, administration, and support of enterprise Mobile App platform(s); such as: Modo Labs.
- Knowledge of accessibility testing in accordance with Section 508 of the US Rehabilitation Act and the W3C Web Accessibility Initiative (WAI) and analyzes results.
- Knowledge of common campus software applications and effective training and technology enablement methods.
- Skills/Ability to:
- Ability to use problem-solving skills and seek to optimize data for the best possible outcome.
- Conduct needs assessments and user research, including interviews, surveys, focus groups, and data collection.
- Technical skills in web and mobile design, including wireframing, prototyping, responsive design, and interface optimization.
- Ability to evaluate the efficacy of prototypes and projects through usability testing and feedback collection and iterate on designs based on user feedback.
- Participate in and facilitate workshops, solution demonstrations, and presentations using effective consultative and communication skills
- Work collaboratively on diverse teams and build effective relationships with technical and non-technical stakeholders.
- Maintain effective working relationships with people of diverse backgrounds and collaborate across organizational lines.
- Excellent interpersonal and communication skills to communicate ideas to developers.
- Organizational and time-management skills with the ability to work under pressure and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities.
To view the full list of qualifications and job responsibilities, please click the
Position Description button above.
Education and Experience - Bachelor's degree in Computer Science, Marketing, User Experience Design, Human-Computer Interaction, or a related field.
- Working experience in Web AND Mobile App design.
- Demonstrated knowledge of digital accessibility standards (Section 508, WCAG/WAI) and experience supporting accessibility testing and remediation.
- Applied knowledge of design thinking principles, project management practices, and Agile methodologies, such as sprints, backlog refinement, and stand-ups.
- Experience in UX design, preferably in a Higher Education IT environment.
- A portfolio showcasing a range of technology design projects and case studies.
Preferred Qualifications - Master's degree in Computer Science, Marketing, User Experience Design, Human-Computer Interaction, or a related field.
- Working experience with Modern Campus/Omni Web Content Management System.
- Working experience with Modo Labs (Mobile App) Platform.
- Experience in supporting High Impact Practices, such as Project-based Learning and Internship programs.
- Excellent emotional intelligence and self-awareness.
- Excellent ability to work and communicate with technical and non-technical audiences.
Department Summary Technology Services is empowering Fresno State by strengthening strategic partnerships, elevating user-focused services, and fostering educational and research innovation.
Deadline & Application Instructions Applications received by
November 1, 2026 will be given full consideration by the search committee.
- Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click "Apply Now" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Advertised: Oct 12 2026 Pacific Daylight Time
Applications close: 
