10+ years in digital solutions management, with senior-level experience
Background in financial services or regulated industries preferred
Bachelor's degree required; MBA or advanced degree is a plus
Experience managing budgets and vendor relationships
Proven ability to influence senior leadership and stakeholders
Experience in building and mentoring teams
Strong understanding of digital content governance and design systems
Responsibilities
Own execution of digital initiatives from concept to delivery
Partner with solutions owner to inform roadmap prioritization
Lead cross-functional agile teams in sprint and release planning
Translate stakeholder requirements into clear user stories for engineering
Drive innovation in user experience and content design
Define key usage metrics and build reporting solutions
Establish governance standards for digital content across platforms
Manage the full lifecycle of digital platforms from strategy to optimization
Benefits
401(k) program with profit-sharing contributions
Medical, dental, and vision coverage
Life and disability insurance
Paid holidays, vacation, and sick time
Participation in incentive compensation plans
Full Job Description
Bessemer Trust is seeking a Digital Solutions Owner to join our Solution Engineering team and help bring the firm's digital initiatives to life. Partnering closely with the business-side solutions owner who sets the roadmap, this individual will contribute deep subject-matter expertise, design and user-experience judgment, and hands-on execution to translate strategy into working digital experiences for our clients and internal stakeholders.
WHAT YOU'LL DO
Own execution of digital initiatives from concept through delivery, working closely with design and engineering partners
Partner with the solutions owner throughout the roadmap process, bringing technical and design expertise to inform prioritization and feasibility
Lead and coordinate the work of cross-functional agile teams, including sprint and release planning, backlog management, and team ceremonies
Translate requirements from key stakeholders into clear, well-defined requirements and user stories (e.g., Jira) for the engineering team to execute
Drive innovation and ideation, proposing new approaches to user experience and content design
Work with stakeholders across the firm to define key usage metrics and build visualization and reporting solutions that turn usage patterns into actionable priorities
Establish and enforce governance standards for digital content, ensuring consistency, compliance, and quality across platforms
Maintain and evolve the organization's design system, ensuring consistency and reusability across digital properties
Manage the full lifecycle of a website or digital platform, from content strategy through publishing workflows and ongoing optimization
Bring subject-matter expertise to stakeholder discussions, helping translate ideas into practical requirements and well-designed solutions
Define and lead white-glove service approach to digital platforms for clients and advisors
WHAT WE'RE LOOKING FOR
Experience as a solutions owner or in a similar role within a regulated industry, ideally with a background in a fintech organization.
Experience partnering with Client Advisory, Compliance, and Marketing teams to deliver digital solutions that meet both client and regulatory needs
A track record of running or owning a client-facing website and/or app end to end, not merely contributing to one
Strong understanding of digital content governance, including how content is created, reviewed, approved, and maintained at scale
Deep experience operating within and leading teams through a scaled agile framework, with familiarity coordinating across multiple teams and dependencies
Strong understanding of design systems, with hands-on experience building, maintaining, or scaling one
Deep UX expertise and the ability to work fluently with design and engineering teams
A natural drive toward innovation and ideation, with the initiative to bring forward new ideas rather than wait for direction
Comfort operating in a regulated industry where compliance and process matter
Excellent communication skills and the ability to work effectively across technical and non-technical teams
EXPERIENCE & EDUCATION
10+ years of relevant experience in digital solutions management, including several years operating at a senior or lead level
Prior experience in financial services, wealth management, or another highly regulated industry strongly preferred
Bachelor's degree required; MBA or other advanced degree a plus
Demonstrated experience managing budgets, vendor relationships, and cross-departmental initiatives
A history of presenting to and influencing senior leadership and stakeholders
Proven ability to build and mentor a team, with direct or matrixed people-leadership experience
The base salary range for this position is $140,000 - $180,000 per year. This range reflects the minimum and maximum base salary we reasonably expect to pay for this role. In addition, this position may be eligible to participate in the relevant business unit's incentive compensation plan, and other compensation programs as applicable. Eligible employees may participate in a 401(k) program with a generous profit-sharing contribution, medical, prescription dental, and vision coverage; life insurance; disability coverage; paid holidays; vacation; and sick time, subject to plan terms and Company policies.
