Digital Operations Director

Summary

This position is located U.S. Agency for Global Media (USAGM), Voice of America (VOA), serves as the Digital Operations Director for the and as the senior strategist for the digital evolution of VOA. The incumbent reports to the VOA Deputy Director and leads VOA's digital operations, audience growth, content innovation, and modernization across broadcast, digital, social, streaming, podcasts, and global distribution networks.

Duties

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As a Digital Operations Director, you will be responsible for duties to include, but are not limited to:

• Oversee strategy and distribution models across global endpoints, including streaming platforms, web networks, smart TV applications, mobile feeds, and podcast networks.
• Drive sustained expansion of global audience growth, engagement, reach, and follower acquisition across social media and digital platforms within an international news environment.
• Establish responsible, ethical, and innovative AI practices for digital journalism, encompassing experimentation, quality control, metadata protocols, and the integration of emerging AI tools into newsroom content production.
• Perform the full range of supervisory duties: plan, schedule, and assign work; conduct annual performance appraisals on staff, identify training needs and opportunities for staff, carry out EEO policies and program activities.

Requirements

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Conditions of employment

• You must be a U.S Citizen or U.S. National.
• This is a national security position. If selected, this position requires the completion of the SF-86.
• Suitability Determination: If selected, you will be subject to a background investigation to establish your suitability for federal employment. The background investigation may include, among other aspects, a review of your credit and legal history.
• This position is not covered by a Union Agreement.
• This position may require serving a one-year supervisory probationary period.
• If selected for this vacancy, you will be required to file the OGE Form 450 (Confidential Financial Disclosure Report).
• The full performance grade level for this position is GS-15.
• If you are a male applicant who is born after 12/31/59, you are required to be registered for the Selective Service.

Qualifications

Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS- 14 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position and includes all of the following:

• Leading and managing the activities of professional journalistic and/or broadcasting staff digital content production, distribution, and performance across websites, mobile applications, social media, streaming, and emerging platforms;
• Leading or managing the implementation of artificial intelligence, automation, analytics, or other emerging technologies to enhance newsroom operations;
• Developing and executing strategies to expand audience reach, increase engagement, and improve digital performance among domestic or international audiences.

Education

Education is not required for this grade level. It cannot be used for qualification purposes.

Additional information

Applicants must meet all qualification requirements by closing date of the announcement to be considered.

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. For Military Selective Service Act requirement information, please visit Selective Service

2. Your application to this vacancy announcement will only allow consideration for this announcement. We cannot electronically or manually move your application to corresponding announcements, if applicable.

3. Additional vacancies not reflected in the announcement that occur after the opening date of the vacancy announcement for position(s) identical (same grade, series and title) to the original vacancy may be filled from the selection certificate during the validity of the certificate.

4. Budgetary conditions may delay or otherwise affect filling this vacancy. However, all interested candidates should apply now.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.