Job ID: 41597 |
Location: Louisville, Kentucky, USA |
Work Model: Hybrid
Clariant is currently looking for a Digital Advisor, Americas to join the Catalysts Business Unit. This role will sit in in Louisville, KY or The Woodlands/Houston, TX. This regional role will support the growth and adoption of CLARITY™ and CLARITY™ Prime, Clariant's cloud-based digital service platform that provides catalyst customers with real-time access to catalyst performance data, visualization and monitoring tools, and customizable dashboards. The Digital Advisor will partner closely with Sales Account Managers and technical teams to identify customer opportunities, support subscription discussions, onboard new plants, and help customers realize value from CLARITY's digital and AI-enabled capabilities. While this role does not carry direct sales responsibility, it requires a strong commercial mindset and the ability to translate technical and digital capabilities into compelling customer value. The position operates on a hybrid schedule of three days in the office and two days remote and requires 40-50% travel throughout the Americas, with occasional international travel. Join our team and help accelerate digital adoption while enabling customers to achieve safer, more efficient, and more sustainable plant operations.
Responsibilities- Partner with Sales Account Managers to identify, develop, and support the closure of CLARITY™ and CLARITY™ Prime subscription opportunities across the Americas, with a goal of supporting 10+ CLARITY Prime subscriptions annually.
- Lead structured rollout and onboarding of 20+ new customer plants annually, coordinating data integration, platform setup, training, and user adoption to deliver a seamless customer experience.
- Deliver professional on-site and virtual customer training on CLARITY™ platform capabilities, including dashboards, KPIs, visualization and monitoring tools, and AI-powered features.
- Develop tailored value propositions, presentations, commercial proposals, and technical materials that clearly demonstrate how CLARITY™ can support stable operations, efficiency, sustainability, and catalyst performance.
- Serve as the regional CLARITY™ subject matter expert, enabling and upskilling customer-facing colleagues on platform functionality, customer use cases, and effective approaches for introducing digital solutions.
- Collaborate with the global CLARITY™ product team, Technology Advisors, Product Managers, and other cross-functional partners to communicate regional customer feedback and align on platform enhancements and developments.
- Track, quantify, and communicate customer value realization, including efficiency improvements, energy savings, operational stability, and uptime, to support customer retention, renewals, and expansion opportunities.
- Build trusted relationships with plant operators, technical teams, and senior customer stakeholders while managing multiple customer engagements and onboarding projects across a broad geographic territory.
Requirements- Bachelor's degree or higher in Chemical Engineering, Process Engineering, Data Science, or a related technical field.
- Minimum of 3 years of experience in the chemical, petrochemical, catalyst, or related process industry in a customer-facing technical, advisory, or commercial support role; experience with industrial digital/SaaS platforms or data analytics tools is strongly preferred.
- Solid understanding of catalyst applications and the ability to translate digital, data analytics, and AI/ML capabilities into practical customer value and compelling business cases.
- Excellent communication, presentation, relationship-building, and cross-functional collaboration skills, with a commercially minded and customer-focused approach; fluency in English is required, with Spanish and/or Portuguese highly desirable.
- Ability and willingness to travel approximately 40-50% throughout the Americas, with occasional international travel
What's in it for you?- Medical/Dental/Vision Insurances
- Paid Holidays
- PTO time with a carry-over benefit
- Tuition Reimbursement
- Wellness Program
- EAP Program
- Spending and Savings Accounts
- Life/AD&D Insurance
- Disability Insurance
- Pet Insurance
- Online discount Mall
- Auto/Home Insurance
- Identity Theft Protection
- Legal Services Plan
Mahogany McClurkin
Talent Acquisition Partner, NORAM
