Duke Health Lake Norman Hospital seeks to hire a
Clinical Operations Director -
Ambulatory who will embrace our mission of Advancing Health Together!
General Description of the Job ClassProvide overall direction and leadership for assigned clinical areas on a 24 hour basis; ensure the effective administrative management of clinical functions related to personnel and policy in order to meet the mission of patient care, education and research within a fiscally responsible organization.
Duties and Responsibilities of this Level- Direct and coordinate work of designated employees, manage personnel activities to meet CSU/Departmental, Hospital and Health System objectives related to the provision of patient care within designated clinical areas.
- In collaboration with other administrative leadership, develop strategic and operational plan for assigned clinical area(s). Communicate plans and continuously evaluate plans.
- Develop and communicate vision for unit care delivery models and facilitate ongoing refinement of such models.
- Provide developmental opportunities for direct reports.
- Serve as clinical operational liaison with administrative and professional personnel concerning unit and/or departmental, Hospital and Health System policies and procedures, personnel administration and budgetary preparation and control.
- Maintain interface with departmental personnel to coordinate clinical operational activities to ensure adequate staffing, space and facilities, coordination of purchasing, maintenance and renovation activities for the operational areas, administer a program of property management and accountability. Determine and recommend necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department. Ensure safe environment of care for all staff, patients, and families. Ensure effective processes for staff development, recruitment and retention. Develop and support unit, shared governance structure. Assure staff participation in departmental and Organizational Nursing Structures.
Perform other related duties incidental to the work described herein.
Required Qualifications at this LevelEducationBachelor or higher degree in Nursing and Master's Degree in related field
ExperienceFive years of nursing experience is required including at least 2 years of experience in a management role.
Degrees, Licensure, and/or CertificationMust have current or compact RN licensure in the state of North Carolina.
BLS certification required.
Knowledge, Skills, and Abilities- Ability to manage multiple organization missions. Facilitation, consensus-building, and negotiation skills
- Sensitivity for and understanding clinical disciplines and issues.
- Understand cost containment and managed care systems.
- The ability to work with all types of individuals in multiple settings and locations and to promote diversity in the workplace.
- Knowledge of necessary regulatory bodies including North Carolina Nurse Practice Act.
- Expert communication skills.
