Developer Marketing Manager

ID.me

$100K — $130K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in developer marketing or related fields focusing on API/platform products.
  • Technical background in computer science or engineering, or a portfolio demonstrating technical content creation.
  • Strong technical writing skills, able to create easy-to-understand guides from complex specifications.
  • Hands-on experience with modern programming stacks like JavaScript/TypeScript, Python, or Go.
  • Experience managing or contributing to developer portals or technical content initiatives.
  • Familiarity with metrics related to developer engagement and funnel performance.
  • Bachelor's degree or equivalent experience.

Responsibilities

  • Own marketing for the developer portal and technical documentation, collaborating with Product and Engineering.
  • Write and deliver technical content like integration guides and API references for various APIs.
  • Update documentation and code samples in line with product releases and self-service features.
  • Develop hands-on tutorials and demos for common identity workflows like OIDC and OAuth.
  • Translate technical specifications into clear documentation that is developer-friendly.
  • Identify and address common developer issues by shipping proactive support content.
  • Drive developer traffic and engagement through community outreach and targeted programs.

Benefits

  • Work in a collaborative environment with Product and Engineering teams.
  • Opportunity to shape the developer marketing function from its inception.
  • Meaningful ownership of the developer portal and content direction.
  • Direct access to senior leadership including the VP of Enterprise Marketing.
  • Contribute to a platform that supports a vast network of users and services.
Full Job Description
Developer Marketing Manager

Location: Mountain View, CA or McLean, VA (Full-time, in-office)
Role Overview

We're hiring a Developer Marketing Manager to own how developers and technical evaluators discover, learn, and integrate with ID.me's identity platform. You'll be the marketing owner of developers.id.me and docs.id.me - the technical hubs that turn ID.me from a service customers wait on into a platform they configure themselves. You'll partner closely with Product, Engineering, and DevRel to ship the content that turns evaluators into integrators.

ID.me is shifting from a service model (we build your verification workflow) to a platform model (you configure your own). The Developer Portal is the surface area where that shift becomes real for customers, and we need a developer marketer who can carry that story end to end.
Responsibilities
Developer Portal & Technical Content
  • Own marketing for developers.id.me and the technical documentation experience at docs.id.me - IA, content roadmap, page builds, and ongoing maintenance in partnership with Product and Engineering.
  • Write and ship technical content: quickstarts, integration guides, API reference improvements, sample apps, and code snippets for the modular API suite (Face API, Age Verification, White-Label, Green-Label).
  • Keep documentation, code samples, and version notes in lockstep with product releases - including new self-service capabilities like workflow policies, app-level reporting, and native API configuration.
Developer Enablement & How-To Materials
  • Build hands-on enablement: tutorials, video walkthroughs, sandbox demos, and reference architectures for common identity workflows (OIDC, OAuth, SAML, SCIM, Enterprise SSO).
  • Translate engineering specs and PRDs into clear, developer-friendly content that respects developers' time and intelligence - turning concepts like Applications, Policies, and the workflow engine into plain-language how-tos.
  • Partner with Solutions Engineering and Support to identify the integration questions developers actually hit - then ship content that answers them before a ticket gets filed.
Developer Engagement & Growth
  • Drive qualified developer traffic to developers.id.me through community engagement, partnerships, and developer-facing programs.
  • Build campaigns and programs targeting technical evaluators - product managers, eCommerce leads, engineering managers, and compliance officers - in partnership with Field Marketing and Demand Gen.
  • Track funnel metrics from portal visit 1 sandbox signup 1 first API call 1 policy activation 1 production integration, and report on what's working.
Platform Launch & Cross-Functional Partnership
  • Co-own technical launches with Product Marketing and PM - release notes, migration guides, deprecations, and the developer-facing pieces of every major launch (Developer Portal, Organizations Platform, modular APIs).
  • Carry the platform narrative - modularity, self-service, configurable workflows - through every developer-facing surface.
  • Serve as the marketing voice in DevRel and developer experience conversations; bring developer feedback back into Product and Engineering.
Qualifications
  • 10+ years in developer marketing, technical product marketing, or developer relations at a company shipping API or platform products.
  • Technical background - CS or engineering degree, prior engineering or DevRel experience, or a clear portfolio of technical content you've shipped (docs, tutorials, sample apps, dev portals).
  • Strong technical writing skills. You can read a PRD, talk to an engineer, and ship a quickstart developers actually finish.
  • Hands-on familiarity with at least one modern stack (JavaScript/TypeScript, Python, Go, or similar) and comfort working in code samples and Git.
  • Experience owning or significantly contributing to a developer portal, docs site, or technical content program.
  • Comfort with developer-funnel metrics: portal traffic, sandbox activation, time-to-first-API-call, integration completion.
  • Bachelor's degree or equivalent experience.
  • Bonus: previous experience working within a developer ecosystem or developer community.
  • Bonus: working knowledge of IAM and identity protocols (OIDC, OAuth 2.0, SAML, SCIM, Enterprise SSO with Entra/Okta), or prior experience marketing identity, auth, CIAM, or security platforms.
Why This Role

ID.me's identity platform powers verification for 170M+ members, 22 federal agencies, and a growing roster of healthcare, State and Education, and commercial brands. The Developer Portal opens that network up to customers as a self-service product, and the developer marketing function is being built from the ground up to support it. You'll have meaningful ownership, runway to grow the function, and a direct line to the VP of Enterprise Marketing along with Product and Engineering leadership.

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