Summary of the RoleThe
Design Technology Manager, A&E is responsible for ensuring that the Architecture & Engineering service line has the technology, standards, content, and support needed to deliver work efficiently and consistently. The manager coordinates across A&E disciplines and partners with discipline leaders, BIM managers, project teams, IT, software vendors, and the broader Design Technology team to maintain effective templates, applications, licensing, onboarding, and production workflows. The role identifies gaps, prioritizes improvements, and drives practical solutions that support project delivery, quality, and staff productivity.
Responsibilities- Assess operating needs across A&E disciplines and coordinate improvements to production workflows, standards, and technology practices.
- Own the health and ongoing improvement of A&E templates, project setup resources, title blocks, details, families, blocks, and other production content in coordination with discipline BIM managers and project teams.
- Coordinate the evaluation, deployment, configuration, and support of applications used by A&E teams, including Revit, AutoCAD, Bluebeam, Autodesk Construction Cloud, and related tools.
- Partner with IT and procurement to forecast software demand, manage license assignments and renewals, identify underused licenses, and resolve access or licensing issues.
- Create and maintain onboarding resources, training materials, and role-based guidance so employees can use approved tools, templates, content, and workflows effectively.
- Coordinate technology onboarding for new employees and project teams, including account and application readiness, standards orientation, and required training.
- Work with A&E market and discipline leaders to understand production needs, surface recurring issues, and prioritize solutions based on business impact
- Collaborate with Design Technology leads, BIM managers, AI workflow partners, Quality, Workplace Technology, and Software Development to implement and sustain improvements.
- Guide adoption of approved standards, applications, and workflows; communicate changes and collect feedback to ensure solutions work in practice.
- Monitor support trends, adoption, license utilization, content gaps, and workflow outcomes; provide clear reporting and recommendations to Design Technology leadership.
- Coordinate with software vendors and external partners on product issues, training, implementation planning, and opportunities to improve A&E operations.
- Promote consistent practices while accounting for discipline-specific and client-specific requirements.
- Other duties as assigned.
QualificationsWe're looking for talented professionals who are eager to grow their skills and contribute to high-quality, meaningful work. If you're driven, collaborative, and ready to take the next step in your career, we want to hear from you. The following qualifications will help you succeed in this role:
- Bachelor's degree in architecture, engineering, information technology, or a related field preferred; equivalent experience may be considered.• 5+ years of experience supporting design technology, BIM/VDC, or AEC production operations.
- Experience coordinating technology, standards, content, or workflow improvements across multiple AEC disciplines.
- Experience with software administration, licensing, onboarding, training, or vendor coordination.
- Prior team leadership or project/program coordination experience preferred.
- Working knowledge of AEC project delivery and production documentation processes.
- Experience with Revit and AutoCAD; familiarity with discipline-specific AEC applications used across Architecture and Engineering.
- Experience with Bluebeam and Autodesk Construction Cloud / BIM 360.
- Understanding of templates, shared content, project setup, standards, and application deployment practices.
- Ability to review software usage and support data and translate findings into operational recommendations.
- Familiarity with Microsoft 365 tools and learning management or service desk platforms.
- Knowledge of Dynamo, scripting, automation, or AI-enabled production workflows is a plus.
Work LocationThis is a hybrid role based that can be based out of the following Core States offices; Bentonville, AR; Tampa, FL; King of Prussia or Philadelphia, PA; or Kent, WA. Travel is expected for this role and may be up to 25%.
