General InformationJob Title: Design Lead/ Architect, Manhattan Active WM
Primary Job Location: United States (Remote)
Location Flexibility: Remote, US based
Employment Type: Contract, 12 months (renewable), full-time hours. Full-time employment with Fulfillment IQ Inc. is also available.
Hiring Timeline: Immediate
Reporting Line: SVP, Enterprise Systems
Application Deadline: Open until filled
Eligibility: Open to candidates residing in Georgia (Atlanta preferred), Texas, Florida, or Tennessee.
Role Overview:You will be a functional design authority on a global Manhattan Active platform, translating complex operational and customer requirements into scalable solutions on Manhattan Active WM, embedded in a large, multi-customer program. The core of the job is protecting a shared global template: running Fit-to-Template and GAP analyses, challenging unnecessary customization, and guiding configurators and engineers through go-live. The role works US Eastern or Central business hours, with travel of up to 40%, including international travel to Latin America.
Mandate:- Lead functional solution design for Manhattan Active WM implementations and template enhancements
- Run Fit-to-Template and GAP analyses and decide between standard functionality, configuration, process change, integration, or extension
- Protect the global template: challenge unnecessary customization and consolidate recurring needs into reusable functionality
- Translate approved designs into clear configuration requirements and extension specifications
- Guide configurators and extension engineers, and support testing through go-live and stabilization
Must-Have Qualifications:- Technical: 5+ years in WMS/OMS solution design, functional architecture, product consulting, or implementation
- Technical: strong, hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations
- Technical: designing across complex integrations, with a working understanding of APIs and extension development and their functional implications
- Functional: deep understanding of warehouse processes (receiving, inventory, replenishment, picking, packing, shipping) and proven Fit-to-Template and GAP analysis.
- In-depth knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, Parcel Management systems, etc.
- Experience in designing WMS for retail distribution centers, eCom fulfilment centers, Omni Channel fulfilment centers, 3rd Party Logistics facilities, etc.
- Functional: supporting implementations from design through testing, deployment, and stabilization, with the confidence to challenge proposed solutions
- Language: professional working proficiency in English, written and spoken. Spanish is a plus.
Key Responsibilities:Functional Architecture and Solution Design- Translate operational requirements into documented functional designs and solution specifications
- Evaluate options across standard functionality, configuration, process adjustment, integration, and extension
- Create solution design, functional and enhancements design, proof of concepts (POCs), Host / Automation / MHE integration design, configuration documents, documentation of work flows, use cases and reporting requirements of the supply chain and WMS implementation projects
Global Template Development and Governance- Contribute to continuous development of the global Manhattan Active template
- Apply design principles, configuration guardrails, and architecture standards
- Support functional change requests, impact assessments, and the template roadmap; escalate deviations
Configuration and Development Support- Write configuration requirements and extension specifications from approved designs
- Review configuration approaches and technical designs against intended business processes
- Configure the MAWM flows, MHE mappings, Integration touchpoints.
- Assess impact of enhancements across MAWM, integrations, warehouse automation (i.e. AMR, ASRS, Shuttle systems, GTP, Conveyance, etc.), reporting, and extensions
Testing, Deployment, and Knowledge Transfer- Define functional acceptance criteria and critical end-to-end test scenarios
- Support QA, SIT, and UAT; drive functional issue resolution through go-live and stabilization
- Facilitate design workshops, document decisions, and coach super users and configurators
Key Performance Indicators:- Functional designs approved first pass through design governance
- Share of requirements met by standard functionality or configuration versus extension
- Functional defects traced to design in SIT and UAT
- Template enhancement proposals accepted
Compensation and Benefits:Compensation is competitive and based on experience. Contract engagements are paid at an agreed hourly or daily rate; full-time roles are paid a base salary in USD. We discuss compensation openly at the first screening call.
United StatesThe benefits below apply to full-time employees of Fulfillment IQ Inc. Contractors are engaged on a fixed-term contract rate.
Health and Wellness- Comprehensive medical, dental, and vision coverage for you and your family
- Employee wellness programs where applicable
Time Off- Competitive paid time off, sick leave, and public holidays
- Flexible leave policies that respect local labour standards
Retirement and Financial Security- Employee stock options (ESOP), where applicable
Professional Growth- Dedicated learning and development budget, with support for skills, leadership, and career progression
Flexible Work- Remote and hybrid work options, flexible hours aligned to role and client needs
Additional Perks- Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites
Work Authorization and Sponsorship:Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship, now or in the future.
