Design Director

Agency:
Credera

Job Function:
Technology

Job Subfunction:
Technology Design

Job Description:

The Role

We believe design is a force that helps clients unlock new potential and brings bold vision to life. This role is for a leader who sees design as both a business accelerator and a human-centered discipline, bringing strategic clarity and creative vision to complex challenges. It calls for someone who thrives at the intersection of creativity and technical possibility, translating complex systems, data, and AI-enabled capabilities into experiences that are intuitive, intelligent, and deeply human. As a catalyst for modern experience design, this leader will be energized by the evolution of design in an era of AI, connected ecosystems, and new ways of working, and ready to contribute to a practice built for the next generation of digital transformation.

What We're Looking For

• An experienced design leader with the craft, judgment, and confidence to set vision, shape strategy, and contribute hands-on UX/UI, product, and visual design.
• A leader with a clear point of view on how human-centered design drives adoption, engagement, loyalty, and measurable business outcomes.
• A person who is passionate about mentoring designers, developing talent, and creating a culture of curiosity, experimentation, and design excellence.
• Someone who is energized by the business of design, from client relationship-building and account growth to pitching new business and advancing XD's influence across Credera.
• A designer who can effectively communicate and influence executives, product owners, engineers, strategists, and senior leaders, building alignment and influencing decisions with clarity.
• A person who is inspired by how technology is reshaping the future of digital experiences and fluent in its design implications, with a drive to explore AI-enabled workflows, personalization, agentic experiences, and emerging tools.
• A systems thinker who connects brand, content, UX, data, technology, and business goals into cohesive experience strategies across the full customer journey.
• A designer with the ability to work in ambiguous, highly complex environments, rapidly moving from problem discovery to prototype, validation, and implementation-ready recommendations.

Preferred Qualifications

• 10+ years of professional design experience, including leading UX/UI, product design, visual design, or experience design teams.
• A strong portfolio that showcases both leadership impact and individual craft, including examples of product design, digital marketing, design system development, hi-fidelity prototypes, or ai enabled digital experiences.
• A command of Figma and modern design collaboration workflows; experience with Lovable, Relume, Claude Design, Figma Make, Miro, Jira, Confluence, VS Code, or similar product and delivery tools.
• Deep expertise in human-centered design, from discovery and concept development to prototyping, testing, measurement, and delivery with experience developing design systems, dynamic creative platforms, audits, assessments, and accessibility standards.
• Ability to lead client workshops, design critiques, creative brainstorms, stakeholder interviews, alignment sessions, and executive presentations.
• Experience contributing to business development, including shaping opportunities, developing pitch narratives, estimating design work, and supporting proposals
• Excellent verbal, written, and visual communication skills, with the ability to translate complex ideas into compelling narratives for clients, teams, and executives.
• Ability to mentor, coach, and develop designers across levels and geographies, including supporting career growth, and building a strong design community.
• Bachelor's degree in design, human-computer interaction, visual communication, product design, or a related field preferred; equivalent professional experience also valued.

Bonus

• Demonstrated experience in a senior design leadership role within consulting, digital product, enterprise transformation, or technology-led environments.
• Experience in motion graphics, wearables and emerging platforms.

160-205K

To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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