Master's degree in a related field (or 12 years of relevant experience in lieu of degree)
Minimum of 5 years of relevant experience
Project Management Professional (PMP) certification required
Experience in contract operations and cost/schedule tracking
Proficient in Microsoft Office Suite and Department of State writing standards
Active SECRET security clearance or ability to obtain one
Responsibilities
Act as Program Manager in their absence
Ensure compliance with CA/PPT standards and internal controls
Manage contractual operations to meet or exceed requirements
Track cost, schedule, and performance metrics
Lead onboarding and clearance tracking for new staff
Conduct service-delivery improvement activities
Resolve operational issues with minimal disruption
Benefits
Medical, Vision, and Dental Plans
Paid Holiday and Personal Time Off
401K plan
Short-term disability, Long-term, and Life Insurance
Education and Training Assistance Program
Incentive Plans and Referral Bonuses
Employee Assistance Programs
Full Job Description
Location: Washington, DC (CA/PPT Headquarters, SA-17, 600 19th Street NW)
Work Arrangement: On-site (telework only as identified and approved by CA/PPT)
Type: Full-Time
Clearance: Active SECRET security clearance; Department of State building pass required
Travel: Occasional travel to CA/PPT agencies and regional offices
Status: Contingent Upon Award
Job Summary:
We are seeking a highly qualified Deputy Program Manager to support the U.S. Department of State, Bureau of Consular Affairs, Passport Services Directorate (CA/PPT). CA/PPT directs a nationwide network of 29 passport agencies and centers and nearly 8,000 acceptance facilities that issue approximately 20 million passports each year, and is strengthening its headquarters operations through ISO 9001 quality management and Scaled Agile (SAFe) practices. The Deputy Program Manager acts for the Program Manager in their absence and is responsible for ensuring contractor staff adhere to all standards of conduct and internal controls while managing contractual operations to meet or exceed requirements. This is a Key Personnel position under the contract.
Responsibilities and Duties:
Act as Program Manager in the Program Manager's absence.
Ensure contractor staff adhere to all CA/PPT standards of conduct, internal controls, the Privacy Act, and PII safeguards.
Manage contractual operations to meet or exceed contract requirements.
Track cost, schedule, and performance for all tasks and resource reporting.
Lead onboarding and clearance tracking, coordinating building passes and Government-furnished equipment for new staff.
Conduct continuous service-delivery improvement activities toward more efficient capabilities and performance.
Resolve problems with minimal disruption to activities performed under the contract.
Qualifications and Skills:
Minimum education: Master's degree in a related field (12 years of relevant experience may be substituted for the degree).
Minimum experience: 5 years.
Required certification: Project Management Professional (PMP).
Experience with contract operations, cost and schedule tracking, and staff onboarding in a cleared federal environment.
Proficiency with Microsoft Office, including Outlook, Teams, Word, PowerPoint, Excel, and SharePoint, and ability to prepare written products in accordance with the Department of State writing guide.
Active SECRET security clearance (or ability to obtain one prior to start) and ability to obtain a Department of State building pass; Moderate Risk Public Trust investigation may be required for designated positions.
Benefits and Perks:
Medical, Vision, and Dental Plans
Paid Holiday and Personal Time Off
401K plan
Short-term disability, Long-term, and Life Insurance
