Deputy Director of Docket Support Services

Description

The Court offers a competitive compensation package.

Candidates that are hired with less than one (1) year of experience in this title will begin at $114,431.00. Upon completion of one (1) year in the title and successful completion of the probationary period, the employee will receive a salary increase to $138,623.00.

See below for additional benefits.

Summary:

Under the direction of the Director of Docket Support Services, the Deputy Director assists in the administration and coordination of court-wide operations involving judicial scheduling, docket management, case processing, and statistical reporting for all divisions of the Court.

The Deputy Director is responsible for the administrative supervision of court reporting personnel, overseeing the maintenance of Odyssey calendar sessions, coordinating judicial rotation schedules and successor assignments, managing designated Family-Domestic Division functions, and ensuring the accurate and timely preparation and distribution of statistical and operational reports.

The position works collaboratively with judicial officers and staff, Court Administration, Information Technology, the County Clerk's Office, and other departments to promote consistency, accuracy, and efficiency in Court operations.

This is an at-will position serving at the pleasure of the Court which may unilaterally exercise the power to terminate your employment at any time, with or without cause.

Essential Functions:

• Assists in identifying and evaluating operational needs and developing, recommending, and implementing policies, procedures, and programs to improve efficiency and consistency across all divisions of the Court.
• Directly supervises court reporting personnel, establishing performance expectations, monitoring productivity, approving time, conducting performance evaluations, providing training and professional development, addressing performance deficiencies, implementing corrective action plans, and issuing discipline in accordance with Court policies and applicable collective bargaining agreements.
• Develops, maintains, and updates operational manuals, procedures, and workflow documentation.
• Coordinates with DSS supervisors, judicial staff, and other Court departments to address operational issues and implement procedural changes.
• Maintains and oversees all Odyssey calendar sessions for all divisions of the Court, ensuring accurate scheduling configurations and consistency with established procedures.
• Identifies, investigates, and resolves problems related to criminal, civil, and family case scheduling.
• Develops, generates, and maintains judicial rotation schedules for Super Alternate/Emergency Judge, Personal Protection Order (PPO), Extreme Risk Protection Order (ERPO), and Holiday Judge assignments for all divisions of the Court.
• Maintains and updates the judicial successor list for all divisions of the Court, coordinating changes resulting from judicial transitions, retirements, and reassignments.
• Manages House Counsel scheduling for the Family-Domestic Division, coordinating assignments, monitoring coverage, and resolving scheduling issues.
• Processes and coordinates Collaborative Law matters for the Family-Domestic Division in accordance with established Court procedures.
• Generates, reviews, and distributes statistical and operational reports for all divisions of the Court, ensuring accuracy, timeliness, and consistency.
• Assists in preparing and reviewing reports required by the State Court Administrative Office (SCAO), including caseload activity, case processing performance, and compliance reporting.
• Collects, analyzes, and presents statistical information to Court Administration, the Bench, referees, and other authorized personnel to support docket management and operational planning.
• Identifies and resolves operational problems, establishes work priorities within assigned functions, and recommends improvements to scheduling and reporting processes.
• Monitors the accuracy of case management information maintained in Odyssey and coordinates with the County Clerk's Office and Information Technology to resolve data discrepancies.
• Monitors changes in court rules, statutes, administrative orders, and other requirements affecting docket management, judicial scheduling, and case processing.
• Assists in researching, drafting, and reviewing administrative orders and docket directives affecting Court operations.
• Prepares and reviews reports relating to judicial docket reviews, case aging, pending caseloads, and other case management measures.
• Participates in meetings with Court Administration, judicial officers, and other departments concerning operational matters within the scope of Docket Support Services.
• Provides technical guidance and operational assistance to DSS personnel regarding scheduling procedures, reporting requirements, and case management processes.
• Assists the Director with special projects, operational assessments, and the implementation of court-wide initiatives.
• Performs other duties as assigned.

Qualifications, Licenses and Certifications:
• Bachelor's degree, in business administration, public administration, management, or a related field preferred.
• Five (5) years of progressively responsible supervisory or management experience.
• Proficiency in MS Office Suite and relevant software and systems.
• Experience commensurate with the job that demonstrates the required skills and competencies may be considered in lieu of education requirement(s).
• If an employee drives on behalf of the Court, the employee must possess and maintain a valid Michigan driver's license, no fault insurance and access to a vehicle to use in the performance of assigned duties.

Knowledge, Skills, and Abilities:

• Ability to interact with various Court agents and personnel and to work on significant projects.
• Ability to apply general rules to specific problems to produce positive results.
• Ability to communicate to ask and answer questions and to explain Court procedures to internal and external customers in a courteous and professional manner.
• Ability to communicate information and ideas effectively so that others can understand.
• Ability to deal with and react calmly and effectively in high stress situations.
• Ability to establish and maintain effective working relationships with coworkers, employees, officials and external contacts, as well as maintain excellent interpersonal, verbal, and nonverbal communications skills for dealing with these entities.
• Ability to identify and evaluate needs and develop and implement policies, procedures and programs.
• Ability to maintain a professional rapport in a variety of interview situations.
• Ability to meet and interact with the public and deal courteously and effectively with their questions or problems, seeking assistance when needed.
• Ability to operate office equipment.
• Ability to respond to workplace dynamics in a timely and proactive manner.
• Ability to advise line staff and supervisors, acting as a consultant regarding difficult and unusual problems.
• Ability to provide relevant training and consultation.
• Ability to simultaneously coordinate multiple projects and complex tasks and skill in managing one's own time and the time of others, while meeting deadlines.
• Ability to understand and carry out instructions and to request clarification when needed.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to legal problems and matters.
• Excellent public speaking or communication skills.
• Excellent skills for preparing reports and recommendations.
• Skill in making effective and timely decisions with available information.
• Skill in counseling employees and interacting tactfully.
• Thorough knowledge of Court processes and procedures.
• Proven ability to exercise sound judgment and maintain confidentiality.
• Ability to work with a diverse population.

Additional Requirements:

• Successful completion of criminal and IV-D background check, fingerprinting and rechecks.
• Applicants must be legally authorized to work in the U.S.

Physical Requirements:

• Must be able to lift 25 lbs.

The above statements describe the general nature and level of work performed by employees assigned to the title. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this description. Specific job duties vary from position to position.

Grant funded positions are contingent on availability of grant funding and may be terminated should funding substantially reduce or cease. The affected employee may be considered as a candidate for other vacant positions within the Court for which they are qualified.

NOTES:
03/10/2025 New Title created replacing Deputy Director of Case Processing
03/19/2026 Updated for content
10/13/2026 Updated for content

Requirements

ELIGIBILITY: This examination is open to anyone who meets the minimum qualifications.

SELECTION: Applications will be screened for compliance with eligibility requirements and minimum qualifications. Selection will be based on appropriate job-related criteria. Applicants who achieve a passing score on each portion of the screening process shall be placed on the eligibility list.

NOTE: Information provided on application forms and subsequent verification thereof may be used to determine applicant's qualifications for this position. Incomplete or illegible applications will not be considered. Faxed or emailed applications are not acceptable.

SCREENING EXAMINATION COMPONENTS AND WEIGHTS (Total 100% MAX-70% MIN)

Evaluation of Training, Experience & Personal Qualifications Pass/Fail

Interview 100%

APPLICATION PROCEDURE& DEADLINE:

APPLICATIONS FOR THIS POSITION WILL ONLY BE ACCEPTED IN ELECTRONIC FORM THROUGH THE COURT'S WEBSITE: www.3rdcc.org. The direct link to this site:

A valid email address is required to apply. Applicant will receive a confirmation after successful submission of the electronic application. An official copy of all transcripts/diplomas must be available at time of interview. Resumes may be included with the application form, but may not be substituted for it. Applicants with disabilities may be entitled, under applicable State and Federal law, to reasonable accommodations to facilitate participation in the examination process. If you will require special accommodations because of a disability, please call (313) 224-7018.

POSTING: This notice must be posted on all bulletin boards until the filing date has expired.