Job Description:Title: Deputy Director
Salary: $87,000 + benefits
Classification: Exempt
Scope of PositionSupport the Program Director in the management and delivery of programmatic activities and functions with a focus on special grants and initiatives, performance outcomes, and staff development and training.
Essential Functions - Support and advise program leaders in the development and implementation of track strategies that ensures successful attainment of performance goals and standards set forth by the contract and Workforce Board.
- Assist Program Director with special grants, projects and initiatives, and program related tasks
- Provide Program Director with regular project status updates and requested reports as needed
- Assists the Program Director, managers, and staff to ensure optimal customer flow, service delivery, and data management
- Oversee Quality Assurance processes to ensure performance goals and standards are attained, data handling and reporting requirements are met, compliance with scope of services and ISO compliance and audits completed
- Ensure data entered on the required systems is current and accurate
- Provide managerial support and guidance with new staff onboarding and ongoing staff development trainings
- Guide leadership team on HR related items
- Supervise assigned personnel; evaluate work; recommend and implement approved disciplinary and/or corrective action
- Support the advancement of procedures and process flows that ensure quality service delivery
- Aide in writing and development of contracts
- Coordinate the development and evolution of vendor and agency partnerships
- Other opportunities as available
Education and Experience Requirements - Bachelor's degree required; and a minimum of 3 years of professional experience in public administration, human services or a related field with at least one year of management or supervisory experience in workforce development
- Position requires 50% regional travel to ensure presence and system-wide support.
- Excellent communication and problem solving skills
- Ability to gather and synthesize information from a wide variety of people and sources
- Must have notable experience in team-oriented environment
- Proficiency in Microsoft Office with a high proficiency in Microsoft Excel and Access
