Summary

The Deployment Strategist (DS) ensures the successful definition, implementation, and operations of new systems with Rivet customers. The DS guides customer and Rivet collaboration, aligning teams and deployment plans to meet mutual objectives.

The strategist is responsible for analyzing customer conditions, understanding data insights, and developing actionable plans to achieve desired outcomes. Additionally, the DS anticipates potential challenges, devising solutions to mitigate risks - or to achieve win/win competitive advantage.

As a relationship manager, the DS serves as a liaison between technical teams and customer stakeholders, facilitating clear understanding of project goals and progress. The strategist monitors deployment activities, provides regular updates, and ensures fidelity to agreed timelines and milestones. This role favors strong planning skills, acumen for technology breakthroughs with large customers, and a bias toward iterative action. At Rivet, the DS is uniquely positioned to create long-term value with customers trusting us with their most strategic projects.

In addition to deployment execution, the DS plays a key role in shaping new business opportunities. This includes partnering with commercial and technical teams to scope prospective engagements, contribute to technical and programmatic proposals, and translate customer needs into compelling, executable plans. The DS ensures continuity between what is proposed and what is ultimately delivered.

For the U.S. Army, the DS will identify, develop, and execute new opportunities across a broad range of mission areas, including combat, maintenance, logistics, sustainment, and other frontline operations. You will build relationships across Army organizations, understand operational challenges and emerging requirements, and translate those insights into opportunities for Rivet to deliver meaningful capability. This role requires the ability to move fluidly between strategic customer engagement and hands-on execution, turning early conversations into pilots, programs, and long-term partnerships across the Army.

Responsibilities

• Identify and develop new opportunities across the U.S. Army, including combat, maintenance, logistics, sustainment, and other operational use cases
• Build and manage relationships with Army leaders, operators, program offices, acquisition stakeholders, and other key decision-makers to understand mission needs and create demand for Rivet solutions
• Design and execute comprehensive plans to ensure the successful integration and deployment of Rivet systems within Army organizations
• Partner with commercial and engineering teams to translate Army needs into compelling technical approaches, proposals, deployment strategies, and executable plans
• Act as the customer voice, advocating for Army needs with Rivet engineering teams while identifying opportunities to expand the depth and scope of programs
• Own opportunities from initial customer engagement through pilot, deployment, and program expansion, ensuring continuity between what is proposed and what is ultimately delivered

Requirements

• 5+ years of experience managing DoW / U.S. Army deployments of complex integrated technology solutions
• 5+ years of experience owning technical solution sales, business development, or customer-facing outcomes with government customers
• Demonstrated ability to identify customer problems and translate operational needs into executable technology solutions and business opportunities
• Experience contributing to or owning technical proposals, SOW development, capture efforts, or other complex government sales processes
• Exceptional customer development and communication skills, with the ability to build trust with senior military, technical, operational, and acquisition stakeholders
• Ability to travel 35-70%; we are building sophisticated, controlled systems with hardware and software - you will be embedded with the team in office or at the customer point of need
• This position requires U.S. citizenship due to contract obligations; must hold an active U.S. security clearance and/or have the ability to be cleared

Compensation may vary within the posted range based on relevant experience, skills, education, and other job-related factors. In addition to base salary, this role may be eligible for equity and other forms of compensation. Eligible employees also receive a competitive benefits package, including unlimited PTO.