7+ years of experience in leading enterprise software, SaaS, cloud, or data platform implementations with a focus on customer outcomes.
Proven ability to run steering committees and build trust with senior operational leaders.
Experience directing teams without direct authority, particularly engineers and specialists.
Technical fluency in data platforms, APIs, and cloud services (Azure, AWS).
Willingness to travel up to 80% to customer sites.
Responsibilities
Lead customer projects from kickoff to value realization using the Quick Start playbook.
Define success metrics with customer operations leaders and report progress in steering committees.
Direct a cross-functional build pod, setting the problem scope and pace without direct management.
Engage directly at customer sites to observe real-world application of Cognite solutions.
Collaborate with Account Executives to build cases for expansion and address adoption challenges.
Benefits
401(k) with employer matching
Comprehensive health, dental, vision, and disability coverage for employees and dependents
Unlimited PTO
Paid Parental Leave Program
Employee Referral Program
Full Job Description
Every day looks different. As a Deployment Strategist, here's what you can expect:
Lead a customer's first Cognite project from kickoff to proven value, using our Quick Start playbook across the Americas.
Agree what success looks like with a customer's operations leaders in week one, then report against it in steering committees and executive briefings.
Direct a build pod you don't manage. Architects, builders, and data engineers, some working from Latin America, deliver while you set the problem, scope, and pace.
Go where the work happens: customer sites in energy, manufacturing, and utilities, to see how operators use Cognite on shift, not just in a demo.
Turn delivery into the next deal: build the expansion case with the Account Executive and carry adoption friction back to Product.
The Ownership You Will Hold
This role goes beyond running a plan. You'll own how a new customer gets from first login to measurable value, working with a technical pod, the account team, and Product.
Co-author the value case and success metrics with the Field Engineer and Account Executive before kickoff.
Own scope, schedule, and customer experience through the Quick Start, and govern scope change before it reaches the timeline.
Translate business requirements into technical priorities for the pod, without line authority over it.
Teach new customers how to work with Cognite: operating rhythm, Cognite Data Fusion architecture and administration, and executive cadence.
Raise risks and blockers early, with mitigation plans, to customer leadership and Cognite executives.
Report time to first value, realised business value, and expansion conversion.
Keep Account Executives and Account Managers current on scope, risk, and financial performance.
The Impact You Bring
Must have
Delivery track record: 7+ years leading enterprise software, SaaS, cloud, or data platform implementations, judged on customer outcomes.
Executive presence: you have run steering committees and held the trust of senior operational leaders.
Leadership without authority: you have directed engineers and specialists who did not report to you.
Technical fluency: comfortable enough with data platforms, APIs, and cloud (Azure, AWS) to hold your own with engineers. Coding is not required.
Built for the field: ready to travel up to 80% to customer sites.
Strong plus
Industrial instinct: experience with Oil & Gas, manufacturing, or utilities customers.
Value Delivery is building a strategic team focused on converting customers from land to expand. Join us!
A snapshot of our many perks and benefits as a Cogniter
* Competitive compensation
* 401(k) with employer matching
* Competitive health, dental, vision & disability coverages for employees and all dependents
* Unlimited PTO
* Paid Parental Leave Program
* Employee Referral Program
About Cognite
Cognite is a technology company that provides industrial data management and analytics solutions. The company's platform allows businesses to collect, process, and analyze data from industrial equipment and systems. Cognite's solutions help businesses optimize their operations, reduce costs, and improve safety. The company was founded in 2017 and is headquartered in Oslo, Norway.
