Deployment Engineer

Maxima

$90K — $110K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in forward deployed engineering or solutions engineering
  • Bachelor's degree in engineering; computer science preferred
  • Strong communication skills, especially with customers
  • Proficiency in programming languages like Go, TypeScript, or Python
  • Experience collaborating with Account Executives on technical sales processes
  • Motivated and capable of thriving in a fast-paced startup environment

Responsibilities

  • Collaborate with Account Executives on complex deals involving multiple stakeholders
  • Conduct technical proof-of-concept processes and deliver tailored demos
  • Lead technical discovery calls and document implementation scopes for customer launches
  • Tune AI models and prompts for optimal customer performance
  • Develop integrations for transaction systems and custom modules for clients
  • Work closely with product and engineering teams to fulfill customer requests
  • Troubleshoot and maintain software for reliable production performance

Benefits

  • Competitive salary
  • 401(k) plan for US employees
  • Unlimited Paid Time Off (PTO)
  • Lunch provided in the office
  • Commuter benefits
Full Job Description
The role

As a Deployment Engineer, you get customers live. You will sit alongside Account Executives through complex deal cycles, run technical proofs of concept, and then build what each customer needs to launch: integrations to their transaction systems, custom modules, and prompt and model tuning so the AI performs the way their accounting requires. When something breaks in production, you are the one who fixes it.

This is engineering with a customer in the room. Communication matters as much as code.

What you'll do
  • Work with Account Executives on complex deal cycles involving multiple stakeholders
  • Run technical proof-of-concept processes and present tailored demos based on customer and business needs
  • Lead technical discovery calls and write the implementation scoping document for each customer that launches with Maxima
  • Tune prompts and models to get the right AI performance for each client
  • Build integrations to transaction systems such as revenue, billing, and accounts payable, and the custom modules customers need to go live
  • Partner with product and engineering to deliver on customer requests and advocate for customer needs
  • Troubleshoot, debug, fix, and upgrade software for reliable performance in production, and support deployed solutions over time
What we're looking for
  • 2 or more years in forward deployed engineering, sales engineering, implementation engineering, or solutions engineering
  • Bachelor's degree in any engineering discipline; computer science preferred but not required
  • Strong verbal and written communication skills and comfort working directly with customers
  • Proficiency in languages such as Go, TypeScript, or Python
  • Experience working with Account Executives on technical sales processes for enterprise customers
  • Proactive, highly motivated, and able to handle the intensity and pace of a startup
Where and how you'll work

This role is based in our downtown Toronto office, near Union Station. We value in-person collaboration and are in office four to five days a week for our on-site roles.
Why join Maxima
  • The work. Agentic accounting is a category being defined right now, and Maxima is one of the companies defining it. The product does the accounting work itself, so what you build, sell, or deploy shows up in a customer's books
  • The people. Founders who ran the finance org at Rubrik and built the close systems at Twitter and Netflix. Engineers from Robinhood, Glean, Google, Netflix, and Meta. Controllers and accountants on the team who have closed books themselves. Small teams in San Mateo and Toronto that work in the same room, say what they think, and hold a high bar
  • The benefits. Competitive salary, 401(k) for US employees, unlimited PTO, lunch in the office, and commuter benefits
  • The process. A person reads every application, and we tell you where you stand at every stage

A note on AI

We build AI and we expect you to use it. Use it to research us and to prepare. In live conversations we want your own thinking in your own words, and if you use AI on a take-home exercise, tell us where it helped.

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