About the RoleAt Paradigm, some of our hardest and most important engineering problems begin with a customer.
Deployed Engineers work directly with our customers to identify high-value workflows, understand their data and systems, and turn those workflows into production AI agents on Paradigm.
You might spend one week working with an investment firm to automate diligence across thousands of companies and the next building a workflow that connects a customer's CRM, internal documents, and external data sources to continuously surface new opportunities.
You'll operate at the intersection of engineering, product, and our customers. You'll prototype solutions, build integrations, configure and deploy agents, debug failures, and help customers move from an initial use case to organization-wide adoption.
This is not a traditional solutions engineering role. We expect Deployed Engineers to build. You'll have the autonomy to solve customer problems directly and the responsibility to bring what you learn back into the core product.
In this role, you will:- Own the technical customer lifecycle, from deployment through production adoption and expansion, making sure our customers are successful with Paradigm
- Work directly with customers to understand how their teams operate and identify the highest-leverage workflows for Paradigm
- Design and deploy AI agents that combine reasoning, web research, premium external data, and customers' internal systems
- Build integrations into systems like CRMs, document stores, data warehouses, and internal APIs
- Debug agent behavior, data quality issues, integrations, and other problems that emerge in real-world deployments
- Build deep relationships with users and technical stakeholders, from analysts and operators to engineering leaders and executives
- Turn patterns you see across customers into product improvements and help shape Paradigm's roadmap
- Drive customers from a successful first workflow to broad, repeatable adoption across their organization
Requirements for the role:- Strong engineering foundation from a rigorous technical environment
- Demonstrated track record of exceptional performance in whatever you've pursued, whether academic, professional, athletic, or entrepreneurial
- Experience writing and debugging production software
- Proficiency in at least one modern programming language
- Ability to quickly understand unfamiliar APIs, data models, and technical systems
- High tolerance for ambiguity, intensity, and sustained effort when the problem demands it
- Willingness to travel
You might excel if you...- Love taking an ambiguous business problem and turning it into a working technical system
- Want to spend significant time with real users rather than building in isolation
- Are excited by LLMs, agents, data infrastructure, and the challenge of making them reliable in production
- Enjoy moving between writing code, debugging data, talking to customers, and thinking about product
- Get unusually excited when someone says, "We spend 20 hours a week doing this manually"
What we believe...Our best work is done in person. The team works together 5 days a week in our office in SF.
