Demand Planning and Customer Collaboration Analyst

An environment where collaboration is encouraged and valued:

• Recognition of years of service for vacation calculation;
• Flexible group insurance plan including telemedicine services;
• Employee assistance program;
• Opportunities to invest in yourself (career development, etc.);
• Pension plan with company contributions;

• Bright offices nestled in a natural setting, offering a wide range of services (free indoor parking, gym, etc.).
• Salary range 004: 73 000$ à 91 200$ (Salary will be determined based on skills, education, training & experience related to the position.)

How you will contribute to collective success:

• Analyze sales, inventory levels, and forecasts to identify gaps and trends.
• Provide a 24‑month demand plan for the assigned customer portfolio.
• Lead and develop customer collaboration to deliver business plans.
• Identify opportunities to increase sales and minimize waste.
• Collaborate with customers to align forecasts and promotional plans.
• Recommend actions to reduce out‑of‑stocks, optimize inventory, and improve performance.
• Be responsible for supporting critical decisions and providing recommendations that impact both the customer and internal inventory.
• Produce and monitor performance indicators (service level, out‑of‑stocks, excess inventory, forecast accuracy).
• Work closely with key internal stakeholders in production planning, inventory management, and logistics.
• Prepare and lead weekly reviews with the customer replenishment team, and participate in departmental reviews with the category manager and replenishment team.
• Integrate and validate data from retailer systems (POS, in‑store inventory, and DC inventory).

The type of team player who fits in:

• University degree in Business Administration, Operations, Logistics, or any other relevant field, or equivalent relevant experience, required.
• An equivalent combination of education and/or experience may be considered.
• Minimum of three (3) years of experience in CPFR / Demand Forecast Analyst / Supply Chain Analyst / Replenishment Planner roles in a B2C environment required.
• Bilingual in French and English, spoken and written, required.
• Ability to reprioritize effectively among multiple internal and external stakeholders under tight deadlines.
• Ability to influence outcomes through relevant data analysis and cross‑team alignment.
• Experience with Power BI, SAP, Oracle, Retail Link, Excel, and Outlook.

A role for those who know that the best results are built through teamwork.