About the Role:CrowdStrike is looking for a highly motivated, self-driven incident response manager to oversee forensic investigations performed by CrowdStrike's trusted partners. This Partner Services manager will be dedicated to making a difference in global security by protecting organizations against a wide range of attackers. This manager will coordinate directly with both CrowdStrike's incident response leadership and the leadership of our partners and customers, representing CrowdStrike and helping deliver high-quality results during high-stakes incident response investigations.
Am I a Partner Services Delivery Manager Candidate?- Have you led teams through complicated incident response investigations?
- Have you managed and built trust with teams of incident responders?
- Are you comfortable with communicating about technical incident response findings to customer leadership, especially during high-pressure situations?
- Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches?
- Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?
- Do you crave new and innovative work that actually matters to your customer?
- Do you have an Incident Response or Information Security background that you're not fully utilizing?
- Are you a mentor who can naturally teach your colleagues new methods and approaches?
- Do you love working around like-minded, smart people who you can learn from on a daily basis?
What You'll Do:- Oversee incident response engagements performed by CrowdStrike's partners
- Provide practical connections between partner responders and CrowdStrike's incident response practice
- Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives
- Support partners in effectively communicating with executives on the topics of forensics and malware analysis
- Help train partners on new methods to hunt for bad actors across large sets of data
- Effectively coordinate under the direction of outside counsel
- Coach and mentor partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms
- Help review and provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident
- Review written and verbal reports, presentations, recommendations, and findings for key stakeholders, including customer management, regulators, and legal counsel, to ensure alignment with CrowdStrike quality standards
- Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events
What You'll Need:Successful candidates will have experience in one or more of the following areas:
- Team leadership experience in a matrixed consulting environment
- Previous experience developing and managing partner relationships in a consulting environment, preferably involving incident response
- Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists
- Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise
- Network Forensic Analysis: strong knowledge of network protocols, network analysis tools like Bro/Zeek or Suricata, and ability to perform analysis of associated network logs
- Reverse Engineering: ability to understand the capabilities of static and dynamic malware analysis
- Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations
- Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations
- Cloud Incident Response: knowledge in any of the following areas: AWS, Azure, GCP incident response methodologies
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Additionally, all candidates must possess the following qualifications:
- Capable of reviewing technical investigation results for accuracy, consistency, and completeness
- Desire to grow and expand both technical and soft skills
- Strong project management skills
- Contributing thought leader within the incident response industry
- Ability to foster a positive work environment and attitude
- Ability to travel on short notice, up to 30% of the time
Education: BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Applicants without a degree but with relevant work experience and/or training will be considered.
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This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.
Benefits of Working at CrowdStrike:- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
The base salary range for this position for all U.S. candidates is $140,000 - $195,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
For detailed information about the U.S. benefits package, please click here.
Expected Close Date of Job Posting is:12-20-2026
