The Dedicated Affordable Assurance Manager will be serving as the dedicated compliance assurance lead and primary compliance point of contact for assigned client portfolios. This position provides portfolio-wide oversight, monitors compliance performance, identifies and mitigates regulatory risk, coordinates audit readiness, tracks corrective action completion, and partners with internal teams and client stakeholders to support compliant, consistent, and high-quality affordable housing operations.
Responsibilities include:
- Serve as the primary compliance assurance contact for assigned client portfolios, ownership groups, asset managers, and internal leadership.
- Monitor portfolio compliance performance across affordable housing programs, including LIHTC, HUD, HOME, Bond, Rural Development, HCV/PBV, and other layered funding programs.
- Identify compliance trends, recurring deficiencies, operational gaps, and emerging regulatory risks across assigned portfolios.
- Coordinate internal compliance resources to support client needs, audit readiness, corrective action completion, and consistent portfolio performance.
- Provide practical regulatory guidance to Operations, Compliance Directors, Compliance Managers, site teams, and client stakeholders.
- Escalate significant compliance concerns, agency findings, client issues, and portfolio risks to leadership with recommended solutions.
- Maintain proactive client relationship management and ongoing communication with asset management partners regarding portfolio compliance status, risk areas, audit readiness, and corrective action progress.
Portfolio Assurance & Oversight:
- Maintain oversight of compliance, health and regulatory performance across all assigned client communities.
- Monitor certification timeliness, recertification compliance, file review results, reporting deadlines, audit activity, EIV requirements, voucher activity, rent limits, utility allowances, and other program-specific requirements.
- Evaluate portfolio-level risk indicators and identify properties requiring additional support, training, escalation, or corrective action.
- Partner with Compliance Directors, Managers, Analysts, Project Managers, and Operations teams to ensure client portfolio needs are addressed timely and consistently.
- Support compliance planning for acquisitions, dispositions, lease-ups, rehabilitations, management transitions, agency approvals, and new regulatory requirements.
Risk Management, Quality Assurance & Corrective Action:
- Analyze audit results, agency findings, file review trends, and operational performance to identify recurring concerns and root causes.
- Develop, monitor, and track corrective action plans through resolution for assigned client portfolios.
- Maintain portfolio risk logs, issue trackers, and follow-up tools to support accountability and timely resolution.
- Recommend process improvements, training needs, policy updates, and workflow changes to reduce compliance exposure.
- Partner with compliance leadership to strengthen quality assurance standards, documentation consistency, and internal controls.
Audit & Regulatory Readiness:
- Coordinate readiness efforts for MORs, LIHTC audits, state agency reviews, investor reviews, lender requests, internal audits, and other compliance monitoring activities.
- Track audit schedules, document requests, findings, responses, corrective actions, and required submissions.
- Assist with agency, investor, and client communications related to audit findings, compliance reviews, and corrective action plans.
- Ensure audit preparation and follow-up efforts are organized, documented, and completed within required deadlines.
- Identify repeat audit findings and recommend portfolio-wide strategies to prevent recurrence.
Client Relationship & Communication:
- Act as a dedicated compliance liaison between assigned clients, ownership groups, asset managers, Operations, and internal compliance leadership.
- Lead or participate in recurring client portfolio meetings, compliance calls, risk reviews, and performance discussions.
- Provide clear, timely updates regarding compliance status, risk areas, audit readiness, corrective actions, and regulatory changes.
- Prepare executive-level summaries and recommendations for client stakeholders and AMC leadership.
- Maintain professional relationships with housing agencies, investors, lenders, third-party reviewers, and other external partners.
- Manage ongoing communication with asset management teams regarding compliance risks, audit findings, regulatory deadlines, portfolio performance, and required follow-up items.
Reporting, Analytics & Performance Insights:
- Develop and maintain compliance dashboards, scorecards, trackers, and reports for assigned client portfolios.
- Analyze compliance KPIs, audit results, certification performance, reporting completion, corrective action status, and portfolio trends.
- Translate data into actionable recommendations for clients, leadership, and internal teams.
- Identify areas of improvement and recommend strategies to improve portfolio compliance outcomes.
Cross-Functional Collaboration:
- Support leadership with reporting necessary for client retention, portfolio planning, and operational decision-making.
- Partner with Operations, Asset Management, Accounting, Training, Project Management, Human Resources, and Compliance leadership to support assigned portfolio needs.
- Coordinate implementation of regulatory updates, compliance initiatives, reporting requirements, policy changes, and special projects.
- Support training and communication efforts when portfolio trends indicate knowledge gaps or recurring issues.
- Promote consistent communication, accountability, and follow-through across departments supporting the assigned client portfolio.
Additional Responsibilities:
- Complete human resources, administrative, financial, and analytical reports as required.
- Perform other duties as assigned
- Portfolio compliance health and reduction in regulatory risk exposure
- Timely completion of audit preparation, agency responses, and corrective action plans
- Quality, accuracy, and usefulness of portfolio reporting, dashboards, and executive summaries
- Ability to identify trends, root causes, and practical solutions for recurring compliance concerns
- Ability to maintain strong client relationships and coordinate effectively with internal and external stakeholders
- Effectiveness of client relationship management and asset management communication, including timely updates, issue escalation, and follow-through
Requirements:
- 5+ years of affordable housing compliance, audit, risk management, portfolio oversight, or related property management compliance experience
- Experience with LIHTC, HUD, HOME, Bond, HCV/PBRA, Rural Development, and layered affordable housing programs preferred
- Experience reviewing and interpreting affordable housing regulatory agreements and managing properties with multiple layers of affordability, funding sources, and program requirements.
- Ability and willingness to travel up to 50% to assigned communities, client meetings, agency meetings, audits, and other business needs.
Compensation: Full-Time $80,000.00 to $90,000.00 annually
- Vacation & Sick Time for Full & Part-Time Employees
- Health and Wellness Programs
- Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
- 9 Paid Holidays per year
- Employee Referral Incentives
- Bonus and Commission Opportunities
- Employee Rent Discount Program
- Professional Development Training
- Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available
*Outlined benefits are subject to change and may vary based on location or employee status*
