Debt Collection Program Implementation Lead

Summary

This position is located at the Bureau of the Fiscal Service, Treasury Offset Program Division. As a Debt Collection Program Implementation Lead, you will work as a senior team member in providing expert advisory services towards the expansion and implementation of direct government-wide debt collection programs to increase the revenues of the Federal government and reduce the amount of delinquent debt owed to the Federal government and States.

Duties

Help

As a Debt Collection Program Implementation Lead, you will:

• Serve as an expert analyst on the implementation of the State Reciprocal Program, Unemployment Benefit and Tax programs, NTDO program and Payments Automation Manager (PAM) new release End-to-End testing.
• Meet with and discuss the requirements of prospective stakeholders and review solicitation packages and other information provided by the prospective participants.
• Provide technically authoritative expertise to other Fiscal Service components, state agencies, federal agencies and stakeholders on the debt collection and debt management services of the organization, with these contacts consisting of: Fiscal Service Payment Management Center staff; paying agencies of the Federal government and States; creditor agencies of the Federal government and States on the debt collection and debt management services of the Fiscal Service.
• Lead or work on the team implementing various segments of the Treasury Offset Program: administrative offset, tax levy, tax refund offset, and salary offset program, in order to maximize the collection of revenues pertaining to delinquent debt and to develop and maintain effective and cooperative working relationships with Federal and state agencies to accomplish these tasks.
• Research and investigate new or improved business and management practices and reengineer processes for application to programs or operations.
• Review, evaluate, and report on government wide debt management processes and activities to determine strengths and weaknesses, and recommend improvements in the program. Based on analysis of TOP data, develop and propose legislation for TOP to expand authority, increase collections and promote system efficiency.

Requirements

Help

Conditions of employment

• All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Obtain and use a Government-issued charge card for business-related travel.

Key Requirements:

1. Please refer to the "Additional Information" section for additional Conditions of Employment.
2. Click "Print Preview" to review the entire announcement before applying.
4. Must be U.S. Citizen or U.S. National

Qualifications

You must meet the following requirements by the closing date of this announcement.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

For the GS-13, you must have one year (52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes:

- Experience performing work related to debt management, debt collection, payment, or similar financial management functions; AND

- Experience conducting formal or end-to-end testing to support the implementation of new or enhanced programs, systems, or business processes; AND

- Experience analyzing information from multiple sources to identify issues, evaluate program effectiveness, and develop recommendations to improve business processes or operational performance.

Education

Additional information

PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.

OTHER INFORMATION:

• We may select from this announcement or any other source to fill one or more vacancies.
• Factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.
• This is a non-bargaining unit position.
• This position is a high risk public trustposition.
• We offer opportunities for telework.
• We offer opportunities for flexible work schedules.
• This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).

Our comprehensive benefits are very generous. Our benefits package includes:

• Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
• Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
• Access to insurance programs that may be continued after you retire.
• A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
• A retirement program which includes employer-matching contributions.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/[redacted]5-Reasonable-Accommodation-Information)

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.