About the roleYou'll be the go-to deal desk and pricing expert for ElevenLabs' North American sales team -- the person that the sales team comes to when a deal is complex, competitive, or needs to move fast. You'll own pricing strategy and deal structuring for our most critical customers, partnering with stakeholders to get non-standard terms across the line, and build the processes that make the whole machine run faster.
- Own the pricing and deal structure for complex enterprise deals, advising sales on commercials and trade-offs in real time to keep things moving toward close.
- Work closely with engineering to maintain and evolve our Configure Price Quote tool.
- Translate customer requirements into deal structures that work commercially and operationally, knowing where to flex and where to hold firm.
- Own the path through internal complexity, aligning Finance, Legal, Product, and leadership so deals don't stall on process.
- Partner with Finance to build deal-level P&L models and communicate pricing trends back to the business, informing strategic pricing decisions at the leadership level
- Develop and maintain pricing frameworks, discount guardrails, and approval policies that scale with the business.
- Build the analytics and feedback loops that surface where deals are slowing down and why - and fix it.
Requirements- Hands-on experience configuring and maintaining CPQ rulesets, price books, and approval workflows.
- Experience in finance or deal pricing at a company, or experience within investment banking or management consulting
- Excellent financial modeling, verbal, and written communication skills
- Proven track record of process optimizations or automation.
- Ability to make value judgements that balance business, financial, and legal priorities.
Bonus:
- Knowledge of AI/ML industry pricing models and competitive landscape
- Experience scaling deal desk processes in a high-growth environment
LocationThis role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required.
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