The DCEO Cluster Manager position encompasses leadership responsibility for multiple data center facilities and their corresponding infrastructure. The successful candidate will direct a substantial organizational structure, providing oversight to Area Managers and Facility Managers while ensuring operational excellence across multiple data center locations.
This position requires demonstrated leadership capabilities and a track record of exceptional performance in managing complex technical operations. The role is integral to maintaining Amazon's world-class data center infrastructure and supporting our continued growth and innovation.
The ideal candidate for this role will have a strong understanding of data center/mission critical MEP infrastructure. You will be the single point of contact for all facility related issues and work as the technical resource to support Regional Cluster Manager. You will solely be responsible for maintaining 100% service uptime in your Cluster. You have a very high-level view of your organization, but you will need to deep dive into detail as needed. You will also be interacting with the global team daily by representing the Data Center Engineering Operations team.
If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you've been looking for!
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
This role is located in the Pecos, TX Region supporting our new MDD Data Center site.
Key job responsibilities
• Lead and manage multiple data centers within a region, ensuring 24/7 operational reliability
• Develop and implement standard operating procedures (SOPs) for cluster operations
• Manage a team of data center facility managers, chief engineers, and technicians
• Coordinate with cross-functional teams on maintenance, upgrades, and expansion projects
• Monitor and optimize power usage effectiveness (PUE) and other key performance metrics
• Drive continuous improvement initiatives across cluster operations
• Ensure compliance with security protocols and industry standards
BASIC QUALIFICATIONS
- 5+ years of people management and team development experience
- 5+ years of engineering work managing large-scale services experience
- Experience operating a mission-critical team or product
- Experience maintaining SLAs through the implementation of proactive issue detection and reporting
PREFERRED QUALIFICATIONS
- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA
- Experience owning the operation of a mission-critical team or product
- Experience with large-scale technical operations or large-scale compute farms
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Wink - 153,200.00 - 254,500.00 USD annually