High school diploma or GED required; college degree preferred.
Minimum 2 years of supervisory experience in a fulfillment or distribution center.
Experience managing teams of 20+ employees.
Familiarity with small parcel carriers is essential.
Strong analytical skills, with a focus on continuous improvement.
Responsibilities
Ensure consistency of inventory control and cycle count programs across all sites.
Develop and present reporting metrics on cycle counts and cancellations.
Provide ongoing updates to Finance and Operations teams regarding inventory trends.
Assist in testing and implementing upgrades to fulfillment systems.
Analyze data to identify cost reduction and customer service improvement opportunities.
Spot trends that affect fulfillment processes and customer satisfaction.
Collaborate with Operations to enhance efficiency and productivity.
Benefits
Opportunities for professional development and advancement.
Engagement in a collaborative work environment.
Hands-on involvement in improving operational efficiency.
Exposure to a variety of analytical projects and system upgrades.
Full Job Description
The Inventory Control Manager will coordinate with the Distribution Center Operations team and Finance to ensure a robust and cohesive cycle count program and practices are in place and adhered to. Will serve as primary point of contact for all Client and Finance inventory control related issues. They will support all Distribution Centers managing the company's regionalized Inventory Control System with a host of analytical and data driven continuous improvement opportunities and project management assistance. They will interface heavily with the Customer Service team to understand and identify opportunities in inventory control issues.
WHAT YOU'LL DO
Ensure inventory control and cycle count programs are in-line with Finances and clients expectations and consistent from site to site.
Develop reporting metrics for Finance and Operations regarding cycle count and cancellation results.
Keep the Finance and Operations teams updated and apprised on cycle count results and trends.
Assist in the testing and roll out of any fulfillment system upgrades, enhancements or new packages.
Collect, organize and evaluate data and trends to identify opportunities to reduce costs and customer service improve performance.
Identify trends and opportunities that impact the fulfillment process and customer service experience in support of raising fulfillment center quality and cancellation standards.
Working closely with the Operations team, and with individual sites to identify improvements to drive efficiencies, accountability, productivity and customer satisfaction scores.
Coordinate with Clients and responsible for conducting annual physical inventories.
WHAT YOU'LL NEED
High school diploma or GED equivalent required, college degree preferred.
Minimum 2 year's experience in fulfillment center or warehouse/distribution center supervising 20+ people.
Previous experience and knowledge of working with multiple small parcel carriers.
$85,000 - $90,000 a year
Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training, and experience, will determine the final salary for potential new hires.
