3+ years of supervisory experience under varying conditions
Strong verbal and written communication skills
Proficiency in training and mentoring employees
Ability to manage infrastructure and vendor relationships effectively
Experience with Business Management Systems (BMS)
LEED certification is a plus.
Responsibilities
Manage daily functions of DCT personnel across multiple sites
Monitor site infrastructure and escalate issues as necessary
Collaborate with the maintenance team on preventative maintenance programs
Keep the site clean and maintain a healthy working environment
Oversee contractors maintaining electrical and mechanical systems
Ensure security policies compliance by all DCTs
Manage work schedules for 24x7 coverage and respond to urgent needs.
Benefits
Health, Vision, and Dental Insurance Packages
Short-Term and Long-Term Disability Insurance
Life Insurance
401k with company match
Paid Time Off and Paid Holidays
Full Job Description
This position requires the applicant to be able to work any of the shifts as part of a 24X7 coverage rotation. The ability to sit for prolonged periods in front of a computer is required. Work is done in an area where normal office noise and occasional construction noise is present. Dirt, dust, and grease may be present. Work is occasionally conducted in an outside environment such as a dock, on the roof and in equipment enclosures. Duties may involve working outdoors for short periods of time, with potential exposure to typical US climatic conditions. The below declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Responsibilities
Manage the day to day duties of the onsite DCT personnel across one or multiple sites
Ensure the monitoring of all infrastructure on site and escalate as needed to various departments within the organization
Work jointly with the Maintenance team to develop, schedule and monitor a preventative maintenance program to keep equipment in proper working condition
Ensure site is kept clean at all times.
Plan and implement a continual work schedule to maintain Company property in a safe and healthy condition to achieve the best working conditions possible for all employees
Oversees and coordinates activities of contractors engaged in the maintenance of electrical and mechanical systems. Inspects all work performed by outside contractor/ vendors at completion and ensures that standards of workmanship and safety are maintained. Reports back to the maintenance group that all work was completed and forwards all paperwork to the appropriate individuals for record keeping
Maintain a positive relationship with all customers/clients at their facilities.
Recommends, plans and implements equipment needs to improve production efficiency and/or achieve cost reduction
Manages/evaluates PUE at the facility via the BMS system to ensure facility is operating efficiently.
Oversees all infrastructure related construction projects managed by other internal teams and built by local contractors
Works with customers upon move in following construction of their environment.
Ensures all Security policies are being adhered to by all DCT's to achieve compliance
Closely monitor all components of infrastructure through the BMS system to identify and report any problems, resolve issues when possible or engages appropriate internal team members when necessary to try and troubleshoot.
Training of all DCT's to understand the functionality of the BMS system so they can react accordingly to any unexpected issue at the site
Responsible for the purchasing/ordering of all consumables needed at the facilities, including customer order needs and tools for installations.
Training of all DCT's on Databank's Emergency Response Procedures and monthly testing of all DCT's to ensure they understand all protocols.
Manage weekly work schedules for 24x7x365 coverage as well as an on-call list in the event personnel need additional support
Ensure Video Surveillance system is operating and that DCT's are monitoring the facility 24/7/365
Other duties as assigned
The on-site standard working hours for a Data Center Manager are typically Monday through Friday, 8am-4pm. These hours may be subject to change to accommodate site projects as necessary.
Qualifications:
Assist with daily operational duties including shipping and receiving and facility walkthroughs
Assist in response to infrastructure related events (power, cooling, etc.)
Deal with break fix issues around the facility
Calling in mechanical, electrical contractors to repair any immediate needs
Train DCT's on using NetSuite to ensure they can issue Purchase Orders when necessary
Train DCT's to document site walk through on a daily basis during their shifts
Help support customer needs on an as needed basis
Other duties as assigned
Excellent verbal and written communication skills
Thorough management of the Data Center
Good supervisory skills
Ability to train individuals on an as needed basis
People management skills
Mentor individuals to ensure employees have the ability to move up in the organization
Minimum of 5 years data center experience
Minimum 3 years supervisory experience
LEED certification is a bonus but not a requirement
Benefits
Health, Vision and Dental Insurance Packages
Short-Term and Long-Term Disability?Insurance
Life Insurance
401k with company match
Paid Time Off and Paid Holidays
About DataBank
DataBank is a leading provider of enterprise-class data center, cloud, and interconnection services. The company was founded in 2005 and has since grown to become one of the largest privately held data center providers in the US, with facilities in Dallas, Minneapolis, and Kansas City. DataBank's services include colocation, cloud hosting, managed services, and network connectivity, and the company serves a wide range of customers, including Fortune 500 companies, healthcare providers, and government agencies. DataBank is known for its high-quality facilities and customer service, and has received numerous awards for its performance and innovation.
