Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.
Key job responsibilities
Key job responsibilities
The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business.
You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure.
Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
Delivering capacity to existing Data Centers
Helping build and bring online new Data Centers
Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
Assisting & managing relationships with external vendors & contractors
Liaising with internal teams & management groups
Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
A day in the life
This role requires managers to conduct daily in person safety inspections, meetings, and operational tasks across Northern Virginia data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required.
BASIC QUALIFICATIONS
- 2+ years of in a data center technology role experience
- 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience
- 2+ years of management/team lead function experience
PREFERRED QUALIFICATIONS
- Work flexible schedule including weekends, nights, and holidays
- Understanding of networking infrastructure topology
- Certifications in a relevant field (CCENT, Network+, CCNA)
- Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
- Experience with installing physical data center equipment such as copper/fiber cabling and racks
- Behavioral interviewing and hiring experience
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 78,400.00 - 137,300.00 USD annually
