Competitive Range Solutions requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. The Primary Technical Control Facility Lead oversees the DoD Technical Control Facility, and it will manage state-of-the-art technical control services, telecommunications networks management, circuit engineering, and equipment maintenance across secure and non-secure voice, data, optical, record, and digital message traffic services. **Roles and Responsibilities:** - Ensure 24x7x365 circuit restoration, fault isolation, and status reporting in alignment with DoD regulations and operational procedures. - Oversee circuit engineering, system engineering, quality control (QC), testing, trend analysis, and performance monitoring in accordance with DoD policies. - Designate node site coordinators to support DoS worldwide missions and maintain the technical control group's email communication for message coordination. - Manage the Technical Control Facility Service Desk, ensuring completion of tasks related to day-to-day operations, COMSEC integrity maintenance, and trouble ticket management. - Perform network administration, maintain, and engineer transport equipment and networks, and ensure compliance with security standards. - Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following the established Government Maintenance Plan/SOP. - Manage COMSEC accounts and perform encryption changeovers, issues, and destruction in compliance with DoD standards. - Develop and maintain a comprehensive training program for all technical control personnel, including hands-on training on troubleshooting circuits. - Utilize assessment tools like MADSS for real-time and predictive assessments of operational impacts on the DODIN. **Qualifications/Experience:** - Active TS/SCI Clearance - Minimum five years' experience with managing and operating cryptographic facilities. - Demonstrate knowledge in maintaining the operational status of a Tech Control Facility - Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits. - Demonstrated successful working knowledge and supervision of tech control employees in efforts similar in size and scope as referenced under this Call Order. - Demonstrated ability for oral and written communication with the highest level of management. - Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. - Ability to provide technical directions and supervision in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities. - Knowledge of industry-accepted standards and best practices related to Information Management Operations and ITSM best practices. - Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services. **Education/Certifications:** - Bachelor's Degree in a related field (required). - ITIL (preferred).