5+ years of experience in datacenter support including racking, removing, cabling, and troubleshooting server, storage, and network equipment in colocation environments.
Proficient in large-scale MAC activities, including equipment installs, moves, and rack/cable upgrades.
Strong knowledge of cable plant design and troubleshooting (Copper/MMF/SMF) with familiarity with industry-standard testing tools.
Basic working knowledge of HVAC, power, fire, and building security systems operations and safety.
Ability to lift up to 75 lbs and work in datacenter environments for extended periods.
Responsibilities
Install and maintain servers, network devices, storage systems, and associated cabling.
Perform structured cabling tasks including testing, routing, labeling, and documentation.
Execute daily MAC tasks including equipment installs, moves, and upgrades.
Monitor environmental conditions in the datacenter and report issues to management.
Collaborate with Engineering and NOC teams to troubleshoot hardware and connectivity issues.
Generate and maintain documentation such as equipment inventories and cable maps.
Assist with vendor coordination and support new equipment rollouts.
Benefits
Shift differential of 10% for certain shifts worked.
On-call coverage and shift rotation opportunities.
Potential for professional growth in a highly reliable, mission-critical environment.
Hands-on experience with cutting-edge datacenter technologies.
Full Job Description
Job Description:
Role Overview
Weare hiring a Datacenter Engineer to support the mission critical infrastructure that powers our markets, market data services and member connectivity responsible from all aspects of Cboe’s datacenter physical footprint. This is a hands-on role responsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities.
This role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highlyreliable, mission critical environment and experienced performing largescale MAC (Moves, Adds, Changes) activities. You will collaborate regularly with Engineering, Operations, and NOC teams.
Pleasenote: Candidate selected for this role must be willing to work on site at our Chicago, Illinois area Data Centers.
Shift Requirements
This role will require you to be available for the following late shift schedule, which is subject to change. This is a 2nd shift position, Tuesday through Saturday. The role follows a 5-day, 8-hour workweek, with shifts scheduled between Tuesday and Saturday. Standard 2nd shift hours are 2:00pm to 11pm.
USHoliday coverage may be required.
Pleasenote: The role may be eligible for a shift differential of 10% depending on the shift worked.
In this role, you will be responsible for:
Install and maintain servers, network devices, storage systems, and associated cabling and cross connectivity
Perform structured cabling (copper, MMF, SMF), including testing, routing, labeling, and documentation
Execute daily MAC tasks including equipment installs, moves, and rack/cable upgrades
Be our hands and eyes in the data center and report any environmental issues (power, cooling, temperatures) and escalate to management and the provider
Work with Engineering and NOC teams to troubleshoot hardware, application and connectivity issues directly and via Jira tickets
Respondto datacenter incidents including hardware failures and cabling issues
Supportnew equipment rollouts and datacenter expansion projects
Assistwith vendor coordination, shipping/receiving, RMAs, and onsite service activities
Supportthe ongoing development and improvement of our global datacenter operations standards
Participatein on-call coverage and shift rotations
Researchnew Data Center infrastructure equipment advancements and recommend changes as needed to management
Demonstratedability to deliver high-quality, consistent, reliable work and a strong sense of ownership in supporting critical operations
The ideal candidate will have:
5+ years experience in datacenter support including:
Racking, removing, cabling and troubleshooting server, storage, and network equipment in colocation environment
MAC work which includes installing/moving equipment and cabling on a large-scale basis
The candidate will need to be proficient in cable plant design and troubleshooting (Copper/MMF/SMF) as well as proficient in the industry standard testing tools
Basic working knowledge of HVAC, power, fire, building security systems operations, and safety
Working knowledge of telecommunications technologies, systems, and circuits
Ability to lift up to 75 lbs and work inside datacenter environments for extended periods
Ability to work independently and manage multiple tasks and projects
Ability to work well in a dynamic team-oriented environment
Excellent written and verbal communication skills with a strong attention to detail
Abilityto multitask and manage multiple projects
Teamplayer, desiring to be part of a high-performance team
About Chicago Board Options Exchange
The Chicago Board Options Exchange, located at 433 West Van Buren Street in Chicago, is the largest U.S. options exchange with an annual trading volume of around 1.27 billion at the end of 2014. CBOE offers options on over 2,200 companies, 22 stock indices, and 140 exchange-traded funds.
The Chicago Board of Trade established the Chicago Board Options Exchange in 1973. The first exchange to list standardized, exchange-traded stock options began its first day of trading on April 26, 1973, in celebration of the 125th birthday of the Chicago Board of Trade. The CBOE is regulated by the Securities and Exchange Commission and owned by Cboe Global Markets.
