Salary: See Position Description
Location : Ramapo College, Main Campus - Mahwah NJ
Job Type: Full-Time
Job Number:Core: Outreach & Engagement Core
Department: Cahill Center
Opening Date: 11/13/2026
FLSA: Exempt
Bargaining Unit: AFT
DescriptionJOB SUMMARYUnder the direction of the Director of the Cahill Career Development Center, the Data Analytics and Operational Specialist coordinates the full lifecycle of departmental data, from collection and integrity to high-level analysis, and monitors the department's suite of career technologies. As a key partner to the Director, the Assistant Director assists with operational budgeting and leads project management efforts to ensure departmental efficiency and data-driven decision-making. Additionally, this role supports data analysis and reporting related to student success initiatives.
Examples of Duties DUTIESData Strategy and Analytics- Comprehensive Program Assessment: Execute assessment protocols to evaluate the effectiveness of career fairs, networking events, and development programs; analyze student learning outcomes and employer satisfaction to drive future programming decisions.
- Data Integration & Quality: Coordinate the integration of data across multiple platforms (Banner, Connect 2.0, Handshake); reconcile data sets to ensure consistency and accuracy in all departmental and institutional reporting.
- Outcome Analysis & Trends: Lead the collection and interpretation of the First Destination Survey (FDS), longitudinal data sets, and program assessment (Pathways courses); identify key trends to recommend process improvements; provide comprehensive and specific data that inform decision-making related to student success initiatives (e.g., retention strategies for specific student populations).
- Executive Reporting: Produce the unit's Annual Report and SPOL reporting; translate complex data metrics into compelling narratives and visual reports for senior leadership.
- Decision Support: Provide specific, data-driven insights to inform the unit's strategic decision-making and resource allocation.
Technology Coordination and Integration- Platform Administration: Serve as the primary administrator for all technology initiatives and subscriptions: Handshake, Big Interview, VMock, and the departmental website.
- Systems Implementation: Investigate and provide strategic rationales for new or upgraded software; lead the technical implementation, staff onboarding, and training for all new systems.
- Technical Lead: Monitor user roles, permissions, and troubleshooting for the staff, ensuring the security and optimization of all digital tools.
Strategic Project Management & Center Operations- Executive Partnership: Act as the lead coordinator for the unit's high-priority initiatives, ensuring strategic goals are translated into actionable timelines and successful outcomes.
- Process Architecture: Lead the development and maintenance of Standard Operating Procedures (SOPs) to streamline inter-departmental workflows with IT, the Registrar, the Center for Student Success, and others as needed.
- Financial Oversight: Assist with the operational budget for Center initiatives; prepare requisitions, execute purchases, and provide ROI analysis on technology and equipment.
- Administrative Systems: Coordinate administrative logistics including the management of confidential departmental records, staff travel arrangements, and timesheet compliance.
Qualifications REQUIREMENTSGraduation from an accredited college with a Bachelor's degree supplemented by a Master's degree in a related field.
Three year's professional experience in data analysis, systems management, or macro-level operations, preferably within a higher education or career services environment. Applicants who do not possess a Master's must have 5+ years of professional experience in these areas
KNOWLEDGE, SKILLS AND ABILITIESOrganized and self-directed, with the ability to manage competing priorities, maintain data integrity, and drive projects forward independently with high accountability.
Evidenced skill in building strong, trust-based relationships across the team as a collaborative partner and go-to resource-active in daily communication, responsive to team needs, and committed to facilitating shared success.
Collaborative partner and central resource to the team, actively supporting shared workflows, facilitating cross-functional communication, and enabling team success on joint initiatives.
Strong project management skills with a demonstrated attention to detail and ability to gather, compile, and present materials for reporting purposes.
Mastery of Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, Power Query) and data visualization tools to transform raw outcomes into high-level dashboards for stakeholder review.
Proficiency in managing Career Management Systems (Handshake), including the ability to manage student/employer records, extract custom reports, and oversee automated workflows for event registration and job postings.
Evidenced skill in performing regular data audits and "clean" longitudinal data sets to maintain a reliable and consistent foundation for the Annual Report and institutional SPOL reporting.
Demonstrated ability to identify and implement generative AI efficiencies for routine administrative tasks, data synthesis, and the automation of high-volume reporting workflows.
Clear history of managing sensitive student records and "PII" (Personally Identifiable Information) with extreme discretion, ensuring that all shared reports and longitudinal data sets are properly anonymized or aggregated to protect student confidentiality.
Supplemental InformationTo learn more details, visit our
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Do you have a Master's Degree and three or more year's professional experience in data analysis, systems management, or macro-level operations? If you don't have a Master's Degree, do you have at least five years of the above experience?
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