TeleTech

Data Analyst

TeleTech • $77K — $176K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in data analysis
  • Proficient in Python, including user interface development
  • Strong background in mathematics and statistics, including regression analysis and hypothesis testing
  • Skilled in data wrangling and preprocessing using tools like Pandas
  • Experience with data visualization tools such as Tableau or Matplotlib
  • Familiarity with handling protected data and ethical AI practices
  • Knowledge of the military and Intelligence Community
  • TS/SCI clearance with a polygraph
  • Bachelor's degree

Responsibilities

  • Support client and stakeholder relationships through data analytics expertise
  • Research and develop data methodologies for large data sets
  • Guide decision-making across multiple organizations with impactful insights
  • Simplify technical requirements and trends for diverse audiences
  • Present data findings and recommendations using various tools
  • Establish metrics and key performance indicators for technical outcomes
  • Utilize data visualization formats to communicate insights effectively

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Dependent care support
  • Recognition awards for exceptional performance
Full Job Description
Data Analyst
The Opportunity:
As a client-facing data analyst on our National Security team, you'll work closely with your clients to understand their questions and needs and then dig into their data-rich environments to find the pieces of their information puzzle. Not only will you provide a deep understanding of their data, but you'll also advise your client on what the information means and how it can be used to make an impact on their workforce.

Work with us to drive large-scale business and process decisions through data insights.

What You'll Work On:
  • Use your data analytics expertise to support client and stakeholder relationships.
  • Research, develop, and test data methodologies and generate cross-functional solutions of large data sets.
  • Contribute to impactful work and guide decision-making across multiple organizations.
  • Apply your skills and data analytics expertise by simplifying technical requirements and trends, based on audience.
  • Present data findings and recommendations to clients and stakeholders using your knowledge of databases, scripting languages such as Python, R, SQL, or Tableau, and Microsoft Office suite.
  • Establish quantitative and qualitative metrics and key performance indicators to drive technical outcomes.
  • Apply data visualization through different formats such as graphs, tables, or PowerPoint slides.
  • Grow your communication and technical skills by creating data-centric solutions.


Join us. The world can't wait.

You Have:
  • 5+ years of experience working in data analysis
  • Experience with Python, including building user interfaces
  • Experience with mathematics and statistics, including probability, regression analysis, and hypothesis testing to create and validate data models
  • Experience with data wrangling and preprocessing, including techniques to clean, organize, and transform raw data into usable formats using tools such as Pandas and ETL processes
  • Experience with data visualization, including Tableau or Matplotlib to create compelling visual representations of data
  • Experience with protected data such as PII and use of ethical AI practices
  • Knowledge of the military and Intelligence Community
  • Ability to present findings effectively and collaborate with cross-functional teams
  • TS/SCI clearance with a polygraph
  • Bachelor's degree


Nice If You Have:
  • Experience with R
  • Experience with SQL
  • Experience with HR data and training development
  • Possession of excellent communication skills


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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