JOB DESCRIPTION
Join our Privacy, Cyber, and Data Strategy practice as a Cyber Practice Specialist and play a key role in keeping complex, fast-moving matters organized and on track. Partnering with attorneys, clients, internal teams, and outside providers, you will coordinate deadlines, staffing, budgets, reporting, communications, and other critical aspects of matter management. The role combines hands-on matter coordination with broader practice operations, including status reporting, priority tracking, dashboards, playbooks, process improvements, client programs, training, business development, and knowledge management.
KEY RESPONSIBILITIES
Matter and Practice Support
- Support the coordination of active cyber matters by maintaining workplans, deadlines, staffing information, budgets, risks, and next steps.
- Prepare and update status reports, meeting materials, workplans, and briefing materials for attorneys, practice leaders, and clients.
- Participate in internal and client status meetings, document decisions and action items, and follow up with responsible team members.
- Assist with staffing coordination, workload tracking, after-hours coverage, and transitions among related matter teams.
- Support post-matter reviews and organize lessons learned for future use.
Client, Vendor, and Team Coordination
- Coordinate routine communications and information flow among attorneys, clients, internal departments, and outside service providers.
- Help maintain clear and timely updates regarding progress, deadlines, risks, and upcoming decisions.
- Support handoffs across teams, offices, and external partners to promote continuity and consistent execution.
- Serve as a dependable resource for attorneys and business professionals within the practice.
Financial and Administrative Support
- Track matter budgets, fees, expenses, and financial information in coordination with Finance.
- Support consistent timekeeping, task coding, and matter management practices.
- Compile recurring reports on matter activity, workload, deadlines, budgets, and other practice priorities.
Process Improvement and Practice Development
- Maintain playbooks, templates, checklists, dashboards, and other practice resources.
- Identify and recommend practical improvements to workflows, reporting, and team coordination.
- Coordinate logistics and materials for team meetings, client programs, training exercises, and readiness initiatives.
- Support business development functions, including experience tracking, client communications, and practice materials.
- Organize institutional knowledge, including matter insights, vendor feedback, and process recommendations.
EDUCATION & QUALIFICATIONS
Required
- 5+ years of experience in practice support, legal operations, project coordination, matter management, consulting, or a related professional services environment, including experience in a law firm or comparable client-service organization.
- Demonstrated ability to coordinate multiple projects, shifting priorities, and time-sensitive deadlines.
- Experience working with senior professionals and coordinating across clients, business teams, and outside providers.
- Familiarity with budgets, billing, reporting, or other aspects of matter administration.
- Strong written and verbal communication skills, with the ability to organize and present information clearly.
- Proficiency with Microsoft Office and familiarity with reporting or project management tools.
- Availability to support urgent team needs outside standard business hours, including evenings, weekends, and holidays when needed.
- Strong commitment to confidentiality, discretion, sound judgment, and client service.
Preferred
- Experience supporting a cyber, privacy, crisis management, investigations, or other fast-paced legal or consulting practice.
- Experience with law firm financial, billing, matter management, or reporting systems.
- Experience maintaining dashboards, operational reports, playbooks, or process documentation.
- Bachelor’s degree or equivalent experience; relevant project management, legal operations, privacy, or practice management certification is a plus.
Key Competencies
- Ownership and responsiveness: Acts with urgency, follows through, and keeps assigned work moving.
- Organization and execution: Manages competing priorities, details, and deadlines with care and consistency.
- Judgment and composure: Remains calm, practical, and solutions focused in high-pressure situations.
- Communication and collaboration: Shares information clearly and builds effective working relationships.
- Initiative: Anticipates needs, identifies issues, and seeks guidance or escalates when appropriate.
- Continuous improvement: Looks for practical ways to improve efficiency, consistency, and visibility.
- Business awareness: Understands the importance of client service, matter economics, and efficient practice operations.
ThesalaryrangespecifictoWashingtonDCis$120,000 - $130,000forthispositionandrepresentstheFirm'sgoodfaithminimumandmaximumrangeforthisroleatthistimeofposting.Theactualcompensationofferedtoacandidatewillbedependentonavarietyoffactorsincluding,butnotlimitedto,thecandidate'sexperience,qualifications,andlocations.
