Full Job Description
The Cyber Claims Professional; will handle a regular diary of Cyber claims, and must have experience handling Cyber claims. The Cyber Claims Professional will be expected to handle Incident Response and must analyze and resolve claims from a coverage determination through resolution-including Incident Response, regulatory investigations, litigation and/or negotiation.
These claims involve a high degree of technical evaluation and often include complex issues. Experience handling Cyber claims is required, and experience in Professional Liability, Commercial Crime and/or D&O claims is also preferred.
This position will report to the Director of Financial Lines Claims.
What you will do:
• Accountable for the full handling and control of all claims assigned including coverage analysis and letter writing; investigation; incident response; evaluation; reserve adequacy and timeliness; diary maintenance; management of counsel and other vendors; reinsurance reporting; and claim disposition.
• Claim presentations, both written and oral, will be required on a regular basis to bring management up to speed, obtain authority and/or formulate appropriate action plans on difficult claims.
• Superior customer service to all co-employees, agents, policyholders and others encountered during the claims handling process is expected. Further, where needed, the Cyber Claims Professional is expected to market claim services and coordinate and participate in presentations to customers or potential customers.
• May work on special projects, as assigned.
What you will bring to C&F:
• Preferably at least 3+ years of experience handling cyber claims, with prior experience in law and/or insurance. Opportunities for more experienced adjusters, and salary will be commensurate with experience.
• Juris doctor, and litigation experience or breach coach experience preferred.
• Multiple state adjuster licenses are preferred.
• Demonstrated presentation skills.
• Exceptional organizational skills.
• Outstanding interpersonal skills and the ability to deal effectively with support staff, claims staff, underwriting peers, policyholders and senior management.
• Travel required for occasional in-person attendance at mediations, settlement conferences, trials and industry conferences.
• Experience with Microsoft Office suite of programs.
What C&F will bring to you
• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
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