5+ years of experience in logistics, particularly in customs operations.
Background in product, operations, or sales roles with P&L ownership.
Deep understanding of Malaysia’s customs processes and systems.
Strong commercial acumen balancing growth and margin discipline.
Proven ability to assess deal profitability and make Go/No-Go decisions.
Experience in cross-functional teamwork with strong stakeholder management skills.
Ability to translate customer needs into scalable product solutions.
Kursus Ejen Kastam (KEK) certification is a plus.
Responsibilities
Own performance of the MCS product portfolio in Malaysia and Singapore.
Drive product strategy and bundled logistics solutions aligned with customer needs.
Act as a product-led business development owner, creating and qualifying pipelines.
Deliver on revenue, gross profit, and margin performance, including pricing governance.
Lead Go/No-Go decision-making based on product fit and risk considerations.
Ensure operational alignment and cost optimization across vendors and productivity levers.
Maintain compliance with local customs regulations and trade requirements.
Monitor and improve key performance indicators related to revenue and service performance.
Benefits
Opportunity to own and grow a key product portfolio in a dynamic market.
Engagement in strategic decision-making with a focus on revenue growth.
Collaboration with cross-functional teams to drive product success.
Exposure to a diverse range of logistics solutions and customer needs.
Potential for professional development in customs and logistics expertise.
Full Job Description
Opportunity
Purpose
The Maersk Customs Service (MCS) Product Specialist is responsible for owning and growing the MCS product portfolio. This role combines product ownership with business development accountability, driving revenue growth, margin optimisation, and pipeline conversion while ensuring operational feasibility and compliance.
Key Responsibilities
Own performance of the MCS product portfolio in Malaysia and Singapore.
Drive product strategy, offerings, and bundled logistics solutions aligned with customer needs and commercial priorities
Act as a product-led business development owner, driving pipeline creation, qualification, and conversion
Own and deliver on revenue, gross profit (GP), and margin performance, including RFQs, pricing governance, and approvals
Lead Go / No-Go decision-making based on product fit, operational feasibility, and risk considerations
Ensure strong operational alignment and cost optimisation across vendors, outlays, and productivity levers
Maintain compliance with local customs regulations and broader trade requirements
Monitor and improve key performance indicators including, Revenue and GP growthGP margin %Pipeline conversion ratesReduction of loss-making accountsCost control (vendor, outlay, productivity)Service performance and compliance
What we are looking for
Minimum 5+ years of experience in logistics, with strong exposure to customs operations and commercial solutioning.
Experience in product, operations, or sales roles, with clear P&L ownership and commercial accountability
Strong understanding of Malaysia’s customs processes and systems
Strong commercial acumen with the ability to balance growth and margin discipline
Demonstrated ability to assess deal profitability and make sound Go / No-Go decisions
Experience working across cross-functional teams with strong stakeholder management skills
Ability to translate customer needs into scalable, operationally viable product solutions
Candidate with Kursus Ejen Kastam (KEK) certified is an added advantage
About MaerskSealand
Maersk Sealand is a Danish shipping company that provides container shipping services. The company was founded in 1904 and is headquartered in Copenhagen, Denmark. Maersk Sealand is a subsidiary of A.P. Moller-Maersk Group, a global conglomerate that operates in various industries including shipping, logistics, and energy. Maersk Sealand has a fleet of over 700 vessels and serves clients in various industries including retail, automotive, and healthcare.
