MaerskSealand

Customer Solutions Professional

MaerskSealand$70K — $95K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in supply chain/logistics or management consultancy
  • Experience in Retail/FMCG or Chemicals/Technology sectors
  • Bachelor's and postgraduate degree in business or Supply Chain/Logistics
  • Strong commercial acumen and customer-focused mindset
  • Fluency in English and French, both spoken and written
  • Proficient in team leadership and cross-functional collaboration

Responsibilities

  • Build and lead cross-functional pursuit teams involving Sales, Product, IT, and other stakeholders
  • Coordinate with various areas and regions for global solution initiatives
  • Lead workshops to assess client needs, validate solutions, and project ROI
  • Capture customer requirements and collaborate with Product teams to refine solutions
  • Manage project planning and progress reporting through each pursuit
  • Create value propositions for complex integrated client solutions
  • Support documentation and financial assessments during commercial pursuits

Benefits

  • Opportunity for global career advancement with a major player in logistics
  • Access to modern talent development programs
  • Flexible work-from-home options
  • Inclusive and diverse work environment
  • Engagement in innovative digital solution creation
Full Job Description

*Please apply using an English CV*

For our Integrated Solutions team in Southwest Europe, we are looking for a Customer Solutions Professional based in France.

 

What we offer:

 

Be part of one of the largest integrator of container logistics in the world. Be part of a team that truly influences the supply chain of the biggest companies world-wide.

 

We offer you an exciting global career at the forefront of world trade. Thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world. The many other highlights include the most modern talent development initiatives and competitive benefits. We are proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day. 

 

When you join our team, you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create, and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view through our international job postings. You will be eligible to flexi-work from home and multiple benefits from our company.

 

Summary of role:

 

The ideal candidate is an experienced supply chain/logistics professional that can create independently value propositions for complex integrated solutions for wide range of clients. Preferably, the candidate has Retail/FMCG or Chemicals/Technology experience.

To execute this role successfully, the candidate needs to be able to hold mature senior client conversations in French/English on end-to-end supply chain topics, help clients improve their supply chain by designing integrated logistical solutions based on customer needs and pain points

 

Responsibilities:

 

· Build and lead cross-functional pursuit teams (Sales, Product, IT/Integration, Value Engineering, Solution Engineering) and jointly work with the Opportunity owner (Sales) on driving team through the commercial/OMEB process

· Coordinate across Areas, Regions and Functions for global solution pursuits. Coordinate and aligns with design teams and functions in relation to resources and specific cross-regional pursuits.

· Lead client workshops with support of Sales and Product to identify customer needs and pain points, validate As-is state and proposed To-be solution with clear ROI projection and benefits (both qualitative and quantitative).

· Capture customer requirements, value concepts, scope and terms, working closely with Product teams to ensure requirements are met, if not, design solutions to meet requirements.

· Execute project management and planning (PMO) during every pursuit. This includes organizing pursuit team meetings, managing internal stakeholders and prepare progress

and stakeholder reports, where required. Maintain action tracker and follow up action owners.

· Create value propositions for complex integrated solutions for clients. Ensure efficiency by effective re-using previously developed solutions.

· Support the development of commercial response documentation (ie rate sheets, client questionnaires, value propositions)

· Prepare financial projections and attractiveness assessments and negotiation scenarios jointly with Sales and Product

· Ensure commercial process is adhered to during every pursuit.

· Ensure OMEB is executed effectively on every pursuit team

· Remains informed about the BU's as well as industry best solution practices.

 

Requirements:

 

· Solid professional experience preferably management consultancy (Supply Chain and/or Logistics) or previous customer solution design role in logistics industry

· Retail/FMCG or Chemicals/Technology.

· Commercial experience

· Bachelor´s and Post-graduate degree in business or Supply Chain/Logistics

· The ideal candidate is “customer obsessed”, commercially oriented and has an entrepreneurial mindset.

· Has excellent communication and social skills (needs to interaction with senior stakeholders)

· Orchestrates and leads a pursuit team between 5-15 individuals

· Is data-driven, analytical, and action-oriented mindset

· Ability to travel internationally (mainly Southwest Europe) on a frequent basis. Short business trips on a monthly basis.

· Fluent in English and French (written & spoken).

 

About MaerskSealand

Maersk Sealand is a Danish shipping company that provides container shipping services. The company was founded in 1904 and is headquartered in Copenhagen, Denmark. Maersk Sealand is a subsidiary of A.P. Moller-Maersk Group, a global conglomerate that operates in various industries including shipping, logistics, and energy. Maersk Sealand has a fleet of over 700 vessels and serves clients in various industries including retail, automotive, and healthcare.
Learn more about MaerskSealand
Size
80,000 employees
Industry

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