Nokia

Customer Solutions Architect

Nokia • $110K — $130K *
Coppell, TX 75019In-Person
Telecommunications & Hardware
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years in deploying Optical networks (Long-haul, Regional, Metro)
  • Proven experience managing large-scale networking/internet/cloud projects
  • Self-motivated with a strong record in deployment and integration
  • Expertise in networking protocols (BGP, TCP/IP, UDP)
  • Familiar with data center architectures and their networking integration
  • Strong communication and collaboration skills
  • Excellent problem-solving and proactive risk management abilities
  • Ability to manage multiple projects independently
  • Bachelor's degree in Computer Science, Engineering, or related field preferred
  • Willingness to travel based on project needs.

Responsibilities

  • Develop and maintain strong customer relationships and understand their needs
  • Foster collaboration between engineers, developers, and product teams
  • Identify and resolve bottlenecks and risks, providing timely updates
  • Align resources and manage constraints for New Product Introduction (NPI) activities
  • Track customer engineering test schedules and predict lab exits
  • Proactively address issues during lab qualifications
  • Stay updated on networking protocols and design principles
  • Understand data center architectures and implications for deployment
  • Work with customer personnel to align project goals
  • Ensure smooth deployment and integration processes.

Benefits

  • Opportunity to shape the future of the internet
  • Work closely with a diverse range of teams and stakeholders
  • Role involves real-time problem-solving and proactive support
  • Exposure to cutting-edge networking technologies
  • Flexible work arrangements with travel opportunities as needed.
Full Job Description
Job Description

As a Technical Project Manager (TPM) at Nokia, you will be based in the same country as our customers, providing expert support and real-time updates. TPMs are integral to our success, as they possess deep knowledge of Nokia IP equipment deployment and operation, enabling them to anticipate and resolve issues proactively. This role is perfect for those passionate about building large-scale networks and shaping the future of the internet.

Responsibilities

  • Develop and maintain strong customer relationships, understanding their needs and challenges at both the company and individual levels.
  • Foster collaboration between hardware engineers, software developers, and product teams to ensure seamless alignment.
  • Identify and address bottlenecks, manage risks, and provide clear and timely project updates to all stakeholders.
  • Align resources and manage material constraints for NPI activities, ensuring efficient project execution.
  • Maintain and track customer engineering test schedules, ensuring lab qualifications and predicting lab exits accurately.
  • Proactively track and resolve issues during customer lab qualifications, assigning actions and ensuring timely progress.
  • Stay updated with the latest networking protocols, including BGP, TCP/IP, and UDP, and network design principles.
  • Understand data center architectures and their implications for network deployment and operation.
  • Work closely with the customer's operational, engineering, and management personnel to align project goals.
  • Ensure a smooth and successful deployment and integration process, leveraging your self-motivation and goal-oriented mindset.


Qualifications

  • A minimum of 7 years of experience in deploying Optical networks, including Long-haul, Regional, and Metro networks.
  • Proven track record in driving large-scale networking, internet infrastructure, or cloud platform projects.
  • Self-motivated and goal-oriented with a history of successful deployment and integration delivery.
  • In-depth knowledge of networking protocols (BGP, TCP/IP, UDP) and network design principles.
  • Experience with data center architectures and their integration with networking solutions.
  • Excellent communication and collaboration skills, with the ability to bridge technical gaps.
  • Strong problem-solving abilities and a proactive approach to risk management.
  • Ability to work independently and manage multiple projects simultaneously.
  • A bachelor's degree in Computer Science, Engineering, or a related field is preferred.
  • Willingness to travel as required by the customer's needs and project demands.

About Nokia

Nokia is a Finnish multinational telecommunications, information technology, and consumer electronics company. The company was founded in 1865 and has since grown to become one of the largest telecommunications equipment manufacturers in the world. Nokia's products include mobile phones, smartphones, and network equipment, among others. The company is committed to innovation and has a strong focus on research and development. Nokia is also committed to sustainability and has set ambitious targets for reducing its environmental impact. The company operates in over 100 countries and has a strong presence in Europe, Asia, and North America.
Learn more about Nokia
Size
87,927 employees
Market Cap
$25.8 billion
Industry
Telecommunications & Hardware
Net Income
-$2.5 billion
Founded
1865
5 Year Trend
-1.2%
Revenue
$21.8 billion
NASDAQ
NOK
* Ladders Estimates

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