Customer Sales Director

Fivetran

$94K — $112K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of SaaS sales or account management experience with a track record of exceeding targets.
  • Experience in a fast-paced, high-growth environment with the ability to adapt to constant change.
  • Strong consultative selling skills for engaging technical and business audiences.
  • Proactive and organized with the ability to manage a diverse book of business.

Responsibilities

  • Build a strategic plan to drive expansion in Commercial and Enterprise accounts.
  • Manage multiple sales cycles and customer campaigns targeting analytics personas.
  • Protect renewals by monitoring account signals and enhancing executive alignment.
  • Help customers realize consistent value to ensure retention.

Benefits

  • Unlimited vacation time with a culture that encourages time off.
  • 401k plan with a 3% guaranteed company contribution.
  • Comprehensive healthcare coverage.
  • Generous paid parental leave.
  • Flexible stipends for cell phone, internet, learning & development, and office space.
Full Job Description
Location: Austin, TX (2-3 days in office preferred). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas.

About the Role

We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas. What You'll Do
  • Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
  • Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
  • Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

What You'll Need
  • Have 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets.
  • Have experience working in a fast-paced, high-growth environment, adapting quickly to constant change.
  • Possesses strong consultative selling skills, engaging effectively with both technical and business audiences.
  • Are proactive and organized, capable of independently managing a diverse book of business.

What Will Make You Stand Out
  • You have prior experience in analytics, ETL, BI, or open-source software.
  • You are familiar with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks.
  • You have experience with consumption and/or usage-based pricing structures.
  • You have experience with the MEDD(P)ICC sales methodology / Command of the Message

Remote Hiring Process
  • Interview with a Talent Acquisition Partner
  • Interview with Hiring Manager
  • Team Interviews; Commercial Sales Leader and Solutions Engineer Leader
  • Account Management Activity with Sales Leadership

Benefits
  • Unlimited vacation time with a culture that actively encourages time off
  • 401k plan with 3% guaranteed company contribution
  • Comprehensive healthcare coverage
  • Generous paid parental leave
  • Flexible stipends for:
  • Cell Phone & Internet
  • Learning & Development
  • Office Space

#LI-HYBRID

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.

Pay Range

$94,500-$112,000 USD

OTE (On Target Earning)

$135,000-$160,000 USD

Perks and Benefits
  • 100% employer-paid medical insurance*
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
  • RSU stock grants*
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

Similar Jobs

More Jobs at Fivetran

More Enterprise Technology Jobs

Find similar Customer Sales Director jobs: