5-7 years of experience in customer service or sales
Strong interpersonal skills and people-oriented
Self-starter with motivation to succeed
Detail-oriented approach to tasks
Dedicated to providing exceptional customer service
Bilingual in Spanish preferred
Ability to obtain Property and Casualty license
Ability to obtain Life and Health license
Responsibilities
Establish and maintain customer relationships through follow-ups
Provide prompt and accurate responses to customer inquiries
Assist with managing website and social media content for the agency
Support the agent in daily operations of the agency
Promote and market insurance products based on customer needs
Benefits
Group life insurance benefits
Salary plus commission and bonuses
Comprehensive health benefits
Generous paid time off including vacation and personal days
Valuable on-the-job experience
Opportunities for growth and advancement within the agency
Full Job Description
Benefits:
Signing bonus
Company parties
Competitive salary
Free food & snacks
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to help manage the website and social media content.
As an Agent Team Member, you will receive...
Group Life Insurance Benefits
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
People-oriented
Self-motivated
Detail oriented
Dedicated to customer service
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
