Bachelor's degree or equivalent practical experience.
10 years of experience in cloud native architecture in a customer-facing role.
Proven leadership experience in people management or mentorship.
Expertise in cloud engineering, virtualization, or containerization platforms.
Strong background in conducting technical conversations and workshops with customers.
Responsibilities
Lead a team of customer engineers to ensure successful cloud transformations.
Foster partnerships with customers and provide thought leadership on cloud solutions.
Collaborate with sales to create technical go-to-market strategies and delivery plans.
Balance technical leadership with operational excellence in workload reviews.
Work cross-functionally to resolve technical roadblocks for customers.
Benefits
Comprehensive health and wellness programs.
Generous paid time off and holidays.
Retirement savings plans with company matching.
Equity benefits and performance bonuses.
Opportunities for professional development and career growth.
Full Job Description
info_outline X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Addison, TX, USA.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Leadership experience (e.g., people management, team lead, mentorship, coaching).
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience with technical conversations, demos, prototyping, or workshops with customers.
Preferred qualifications:
Experience with software lifecycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure).
Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.
Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information).
Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering compelling messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity).
Experience driving delivery and consumption plans for complex, cross-pillar cloud solutions.
About the job
As a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Lead a team of customer engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
Partner with sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs.
Balance technical leadership with operational excellence. Lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.
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About Google
Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
