Position DescriptionThe
Customer Service Electro-Mechanical Engineer, part of the Customer Service department, will be responsible for all after-sales activities. This role primarily involves electrical and mechanical maintenance in a field of automation and warehouse system management.
Duties and Responsibilities- Keep all E80 system components running smoothly through regular inspections and maintenance, whether scheduled or due to breakdowns.
- Carry out preventive maintenance tasks.
- Perform corrective maintenance or troubleshoot electrical and mechanical issues on machines.
- Calibrate or configure individual machines or devices.
- Handle partial or complete upgrades or modifications on outdated systems.
- Prepare reports and spare parts lists after completing work.
- Monitor the E80 system's performance, reporting any problems or issues to the appropriate managers.
Requirements- Associate degree in Mechatronics required.
- Experience in the automation and/or material handling industry preferred, with exposure to industrial equipment, systems maintenance, or automated processes.
- Strong technical knowledge of mechanical, hydraulic, and electrical systems, with the ability to apply this expertise in field operations.
- Ability to read, interpret, and troubleshoot hydraulic and electrical schematics is required.
- Excellent ability to communicate technical concepts clearly and effectively to other technical professionals and cross functional stakeholders.
- Strong interpersonal skills, with a collaborative mindset and a demonstrated willingness to work in a team oriented environment.
- ASE certification is preferred.
What's In It For You- Compensation: $35/hour - $42/hour DOE (FLSA non-exempt)
- Benefits: Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match
- Job Location: Charlotte (Local Region), North Carolina
- Travel: Up to 75%
Not just a job, but Career Growth: Our steady year-over-year growth has fostered a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to realize your full potential, whichever career path you choose.
E80 World Academy: Prepare to be wowed by our innovative training and learning paths. We deliver cutting-edge insights so you can hone your expertise to be successful in your job.
#BE80: You will become part of a dynamic and collaborative team where giving back is close to our hearts-an integral part of our success and core to the #BE80 Culture.
Travel: 0 - 80%
Level of experience: Entry-Level
