Jones Lang LaSalle Incorporated

Critical Environments Manager

Jones Lang LaSalle Incorporated • $167K — $219K *
Mountain View, CA 94040In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • 7-10 years of critical facilities operations and management experience
  • Bachelor's degree in Mechanical or Electrical Engineering or related field
  • In-depth system-level knowledge of critical MEP systems
  • Proven vendor management experience
  • Strong understanding of change management controls and risk mitigation
  • Excellent leadership and communication skills

Responsibilities

  • Supervise vendor maintenance on critical lab support systems
  • Develop and approve Method of Procedures (MOPs) for critical systems
  • Manage change management control processes for planned maintenance
  • Oversee contractor activities, ensuring safety and operational adherence
  • Serve as subject matter expert on lab's critical MEP infrastructure
  • Maintain comprehensive understanding of system capacity and redundancy
  • Lead investigations into facility-related incidents and implement corrective actions

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
What this job involves - We are seeking an experienced and technically proficient Critical Facilities Manager (CFM) to lead the operational oversight of mission-critical Research & Development (R&D) laboratory portfolio. This portfolio includes a diverse range of environments, from low-level bench labs to highly critical cleanroom spaces dedicated to microprocessor and data chip performance testing.

This pivotal role is not a hands-on technician position; rather, it is a supervisory role focused on ensuring the reliability, uptime, and safety of all critical Mechanical, Electrical, Plumbing (MEP), and life safety systems that support our research activities. The CFM will be responsible for managing vendor performance, implementing rigorous change management processes, and providing expert technical oversight to safeguard our sensitive lab operations.

Key Responsibilities -

Vendor & Work Oversight
  • Supervise and direct all preventative and corrective maintenance performed by equipment vendors on critical lab support systems.
  • Develop, review, and approve all Method of Procedures (MOPs) for work on critical systems to ensure risk is minimized.
  • Manage the site's change management control process for all planned maintenance, ensuring proper scheduling and communication to reduce operational impact.
  • Oversee the activities of contractors working within the building to ensure they are knowledgeable of the building's critical functions and adhere to all safety and operational standards.


Technical & Operational Management
  • Serve as the subject matter expert on the lab's critical MEP infrastructure, understanding how systems are interconnected and their potential impact on one another.
  • Maintain a comprehensive understanding of system capacity, load, and redundancy to ensure the continuous operation of lab equipment.
  • Ensure the 24/7 reliability and operation of all building systems supporting labs, including but not limited to: HVAC (AHUs, CRACs, Chillers), Electrical (UPS, PDUs, Generators), and Plumbing/Water systems (RODI, Process Cooling, Sump Pumps).
  • Develop, implement, and maintain disaster recovery and business continuity plans for critical facility operations.
  • Lead root cause analysis (RCA) investigations for all facility-related incidents and implement corrective actions to prevent recurrence.


Compliance, Documentation & Reporting
  • Ensure all lab utility infrastructure complies with local, state, and federal laws and regulations.
  • Maintain accurate records of all maintenance activities, engineering logs, MOPs, and system performance data.
  • Prepare and present regular reports on system performance, vendor activities, incidents, and key performance indicators (KPIs) to leadership.


Financial & Strategic Planning
  • Assist in the development and management of the operational and capital budgets for the lab facilities portfolio.
  • Participate in capacity planning and provide technical input for infrastructure upgrades, lab expansions, and new construction projects.
  • Identify and implement improvements to enhance operational efficiency, reduce costs, and improve system reliability.


Qualifications

Required:
  • Experience: 7-10 years of experience in critical facilities operations and management, preferably in laboratory, cleanroom, pharmaceutical, or semiconductor manufacturing environments.
  • Education: Bachelor's degree in Mechanical or Electrical Engineering, or a related technical field; equivalent professional experience will be considered.
  • Technical Knowledge: In-depth, system-level knowledge of critical MEP systems including UPS, generators, power distribution, HVAC (chillers, cooling towers, AHUs), and fire/life safety systems.
  • Vendor Management: Proven experience managing vendor relationships, contracts, and on-site performance.
  • Process Management: Strong understanding of and experience with change management controls, MOPs, SOPs, and risk mitigation in a critical environment.
  • Skills: Excellent leadership, problem-solving, and communication skills with a proven record of providing excellent customer service.


Preferred:
  • Experience with Building Management Systems (BMS) or Building Automation Systems (BAS).
  • Familiarity with Computerized Maintenance Management Systems (CMMS).
  • Knowledge of lab-specific utility systems such as Reverse Osmosis Deionized (RODI) Water, Clean Dry Air (CDA), Process Exhaust, and Gas/Chemical monitoring systems.
  • Professional certifications such as Certified Facilities Manager (CFM), Certified Data Center Professional (CDCP), or similar.
  • Experience managing operational and capital budgets.


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

167,200.00 - 219,980.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Mountain View, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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