About the RoleWe are looking for a Creative Producer / Creative Operations Manager to keep our creative and brand-web workflows running smoothly. You'll be the connective tissue between the creative team, cross-functional stakeholders, and our Dev and Growth partners - managing intake, timelines, and priorities so creative work moves efficiently from request to delivery, while also serving as the point of contact for brand-related web tickets.
You will work closely with the entire marketing team and external product partners.
This is a 6-month, 40-hour-per-week, 1099 contract position.
Areas of ResponsibilityCreative Production
- Own and manage the Creative Production Asana board, keeping it accurate and up to date as the single source of truth for in-flight production work
- Manage request intake, ensuring new requests are scoped and assigned appropriately
- Set deadlines, timelines, and workbacks for creative production deliverables
- Align on priorities with the creative team, balancing bandwidth against incoming demand
- Provide regular status updates and gather stakeholder feedback throughout the production workflow
- Manage creative assets in Google Drive, keeping files organized and easy to find
- Run a recurring weekly sync to review status, surface blockers, and align on priorities with the creative team
Web Ops
- Own and manage Brand Web tickets via the Web-Brand JIRA board
- Serve as the point of contact between Dev and Growth on brand web requests
- Align priorities cross-functionally across Dev, Growth, and the creative team
- Communicate status updates to stakeholders on open tickets and initiatives via Slack and JIRA
Requirements- 3+ years of experience in creative production, project management, or creative operations, ideally in-house or at an agency
- Background working directly with design or brand creative teams
- Comfort managing multiple workstreams and stakeholders at once without losing track of details
- Proficiency in project management tools - Asana preferred, JIRA experience a plus for the Web-Brand ticket workflow
- Comfortable managing files in Google Drive/Workspace
- Strong communication skills - you can translate between creative, dev, and growth teams and keep everyone aligned
- A proactive, organized approach to setting timelines and holding people accountable to them
Nice to Have- Working knowledge of design tools (Figma, Adobe Creative Suite) to communicate effectively with the creative team
- Experience coordinating web/brand-related development tickets
- Basic understanding of web development workflows/terminology, to liaise effectively with Dev
$45 - $58 an hour
