About the role: As a Senior Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to an Account Director, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs.
Responsibilities include but are not limited to;
Serve as day-to-day contact for mid and senior level clients, managing ongoing digital creative workstreams to ensure delivery of best-in-class content and strategic solutions.
Serve as main point of contact for internal agency team, partnering with the creative and strategy teams to deliver impactful creative recommendations and content.
Manage multiple projects of varying scale, with the ability to manage up and down to ensure the team meets deadlines and stays on budget.
Have a pulse on social culture and identify critical issues, trends, and opportunities for clients and their audiences.
Demonstrate a comprehensive understanding of clients' businesses and their missions as well as key stakeholders both internally and externally with partners, consumers, etc.
Cultivate strong, cross-practice client relationships to develop opportunities to grow business with existing and new potential clients.
Oversee and help grow mid-level Account Managers
Oversee and guide the development of all client presentations and pitches
Requirements
5-7 years of experience working with a creative team
Experience developing digital and social communications programming and plans and implementing best practices
Exhibited ability to manage multiple projects and deadlines in a fast-paced environment.
Experience owning client relationships
Experience in scoping agreements for new clients and upsells
Experience in B2B marketing, ideally within tech sector
Revenue responsibility and history of developing and growing accounts
Experience working in digital and social advertising, spirits and retail fashion industry a plus
Strong attention to detail
Project Management
Strong organizational skills
Excellent communication skills
Proficiency in Excel, G-Suite, Slack
Preferred Skills
Figma
Lucidlink
Asana
Our interview process includes, but is not limited to, the following:
Excel and Typing Test
We offer a competitive salary and benefits based on education, experience, and skills level, including:
Unlimited vacation policy
Monthly Phone Stipend
Comprehensive Medical, Dental, and Vision insurance options
401(K) plan with matching
Dog friendly office
Hybrid work opportunity
Professional Development Program
Bonus Perk - Seamless allowance
Total compensation based on education, experience, and skills level ($62,400-$134,750)
Level 1 - Possesses essential capabilities.
$62,400-$76,870
Level 2 - Possesses developing capabilities.
$$76,870-$91,340
Level 3 - Possesses notable capabilities.
$91,340-$105,810
Level 4 - Possesses strong capabilities.
$105,810-$120,280
Level 5 - Possesses advanced capabilities.
$120,080-$134,750
Locations
New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia
Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México
