Salary: $108,228.00 - $142,020.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Remote Employment: Flexible/Hybrid
Job Number: 2026-94
Department: Administrative Office of the Courts
Opening Date: 11/12/2026
Closing Date: 11/29/2026 11:59 PM Pacific
DescriptionWashington Courts Employment OpportunityAdministrative Office of the Courts (AOC)
Court Business SupervisorData Experience Team Court Services Division
Location: Olympia, Washington (AOC requires employees to reside in Washington State).
In-Office Requirement: This position requires at least two days per week working in-office.
Salary: $108,228 - $142,020 per year (DOQ). This position is not eligible for overtime.
Closes: November 29, 2026. AOC reserves the right to close the recruitment at any time after seven calendar days.
Position DetailsThe Washington State Administrative Office of the Courts (AOC) is seeking a collaborative, experienced, and forward-thinking Court Business Supervisor to lead the Data Experience team within the Court Services Division.
This position provides direct supervision and business leadership for three functional areas:
- Enterprise Data Repository (EDR) Business Team: Supports statewide court data exchanges, business requirements, data mapping, and coordination with internal and external partners.
- Data Quality Team: Supports data quality initiatives, data governance practices, data standards, and continuous improvement of court data.
- Public Viewers Team: Supports business operations, requirements, and enhancements for public-facing court information and access systems.
The successful candidate will supervise a multidisciplinary team of professional staff, primarily business analysts, and serve as a key business owner for systems, services, and initiatives supported by the team.
Washington operates a non-unified court system, with courts using both AOC-supported case management systems and independently managed systems. This environment creates unique challenges and opportunities related to data quality, interoperability, information sharing, and public access.
We are seeking a leader who can navigate this complexity, build effective relationships, develop staff, and help ensure that business processes and technology solutions meet the evolving needs of Washington's courts.
Duties and ResponsibilitiesSome of the duties you will perform are:
- Provides full supervisory leadership for assigned staff, including onboarding, training, performance management, workload planning, scheduling, and coordination with internal service teams.
- Supervises and develops business analysts, oversees daily operational needs, and represents the agency at meetings, events, and conferences.
- Guides decision-making for a specific line of business by translating strategy into requirements, priorities, use cases, and maintained business work products.
- Uses expertise in court operations and customer experience to pinpoint business requirements and develop solutions that strengthen statewide court processes.
- Builds support for the line-of-business vision while maintaining productive relationships with court partners, vendors, agencies, and other stakeholders.
- Collaborates across AOC including the Court Business Office, Information Services Division, and project managers to align strategy, plan deliverables, and support successful software development.
- Performs other duties as assigned.
Required Qualifications- Bachelor's degree in computer science, business administration, public administration or closely allied field
AND- Ten (10) years of combined experience in business analysis, business process management, requirements engineering, systems analysis, IT project involvement, supervisory role, systems integration.
Demonstration of relevant work experience may substitute for education experience.
Desired Qualifications- Experience with Washington's Courts of Limited Jurisdiction and/or Superior Courts.
- Experience with operating Washington Court's case management systems (JIS/DISCIS, SCOMIS, Enterprise Justice (formerly known as Odyssey)) a plus.
- Understanding of Washington's justice system, including courts, commissions, and judicial operations, with awareness of trends in court administration.
- Experience in government, courts, public-sector technology, or other complex enterprise environments is desirable.
- Experience working as a business analyst, supervising business analysts, or leading business analysis functions.
- Experience serving as a business owner, product owner, for technology-supported services or initiatives.
- Proficient in writing queries and querying data.
- Ability to manage competing priorities across multiple teams and business functions.
- Familiarity with data quality, data governance, systems integration, or information management.
- Experience collaborating with technical teams and nontechnical stakeholders.
- Strong communication, problem-solving, facilitation, and relationship-building skills.
- Experience supporting organizational change and continuous improvement.
- Ability to work effectively in a complex environment involving multiple organizations, systems, and stakeholders.
- Proficient in preparing accurate written documentation related to business processes and court business operations, issue resolution, and other written communication.
- Proficient in utilizing Microsoft 365 products, including Teams, Outlook, Word, OneNote, PowerPoint, and others, with expertise appropriate to the responsibilities of the role.
- Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.
How to ApplyIn addition to completing the online application, to be considered for this position, you must include the following:
- Current Resume;
- Letter of Interest describing how you meet the specific qualifications for the position.
To view our current open positions and view benefits information, visit our Jobs Page @ . To submit an application for this position, click here to
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