Expertise in unit economics and cloud/infrastructure cost analysis
High attention to detail and ability to work cross-functionally
Experience at infrastructure-heavy or usage-based companies (preferred)
Familiarity with cloud cost tools and data/BI tools (preferred)
Responsibilities
Track and analyze COGS and gross margin for current margin profiles
Deconstruct cloud and infrastructure costs to identify trends and areas for investigation
Build cost-per-minute and cost-per-call models linking infrastructure consumption to revenue
Collaborate with Engineering for actionable improvements to lower unit costs
Forecast COGS in operating plans based on historical data
Support gross margin reporting and variance analysis for leadership
Benefits
Competitive salary with excellent equity ownership
Comprehensive health coverage including medical, dental, and vision plans
Quarterly off-sites for team bonding
Flexible time off policy to take what you need
Additional perks like catered meals, transportation support, gym access, and a $10k annual L&D budget
Full Job Description
Cost Revenue Analyst
Why We're Hiring
You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.
What you'll do
30 Days: Foundation & Discovery
Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.
Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.
60 Days: Building & Collaboration
Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.
Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.
90 Days: Strategy & Forecasting
Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.
Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.
Who You Are
4-8 years in FP&A or cost / financial analysis
Comfort with unit economics and analyzing cloud / infrastructure costs
Strong Excel / financial modeling skills
High attention to detail and comfort working cross-functionally
Experience at an infrastructure-heavy or usage-based company a nice to have
Familiarity with cloud cost tooling and data / BI tools a nice to have
Why Vapi:
Generational impact: Build the human interface for every business
Ownership culture: 70% of the company are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: YC, KP seed, Bessemer Series A
What We Offer:
Real stake: We offer a competitive salary and excellent equity ownership
Comprehensive health coverage: medical, dental, and vision plans
Team love: We love hanging out, and we do quarterly off sites
Flexible time off: take what you need
More: catered meals, transportation, gym, and a $10k annual L&D budget
