Salary: $6,292.00 - $8,460.00 Monthly
Location : Mason County - Shelton, WA
Job Type: Full Time - Non-Permanent
Job Number:Department: Dept. of Corrections
Division: HS - WCC
Opening Date: 11/04/2026
Closing Date: 11/20/2026 11:59 PM Pacific
DescriptionCorrections Specialist 2 - Patient Care Navigator Non-PermanentWashington Corrections Center (WCC)Shelton, WAThe Department of Corrections Health Services Division is seeking a highly motivated and qualified individual for the critical position of a
Corrections Specialist 2 (CS2) Patient Care Navigator at the Washington Corrections Center (WCC) located in Shelton, WA.
The goal of the Patient Care Navigator is to provide outreach and education services for identified high risk members. This position requires strong interpersonal skills to make connections and building relationships with vulnerable populations. The Care Navigator works collaboratively with nursing staff, the primary care provider and patient service representatives with the purpose of making the critical linages to health information/services and assists with care coordination. The Patient Care Navigator is flexible and willing to work in a dynamic and evolving role according to individual patient and program demands, has strong verbal/ written communication skills, and strong organizational skills. To work with the patient and their clinic team to eliminate barriers to necessary medical care including timely screening, diagnosis, treatment and supportive care.
Washington Corrections Center is our transition center were all newly incarcerated individuals assigned to DOC come to for initial evaluation before being placed at an appropriate correctional facility. This is a busy facility seeing patients for physicals and transfers. Washington Corrections Center has both inpatient and outpatient clinics that see numerous patients for different health needs and concerns.
A completed application packet will include:- A detailed resume
- A cover letter
- Three professional references
Applications will be reviewed as they are received. The hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible.
Duties Assists patient in navigating diagnosis and treatment for cancer and other complex chronic diseases involving multiple sites of care. Establish rapport with patients via face-to-face encounters and written communications to serve as a point of contact and link between care team members and patients at risk to encounter barriers to necessary care. Serve as a point of contact to informally resolve patient's concerns or barriers related to access to timely care:- Coordinates, facilitates and negotiates services and resources to support coordination and continuity of care.
- Collaborates with physicians, peers, community colleagues and others to coordinate care across the health care continuum and to continually improve patient care and services.
- Explain and clarify any applicable laws, regulations, policies, and procedures.
Works quickly to eliminate barriers and challenges associated with cross continuum care coordination that might adversely impact patient care:- Works to eliminate barriers that might otherwise adversely impact patient care/outcomes.
- Accesses and acts on information related to denials and barriers to ensure effective continuity of care.
- Refers quality, infection control and risk management issues to appropriate individual or department.
- Works with patients and refers complex cases to the primary care team to facilitate timely multidisciplinary case conferences.
- Evaluates program to include reviewing and analyzing data, identification of trends, and making recommendations to team, supervisor, and management.
Responsible for serving as patient liaison and advocate for patients to achieve quality patient focused outcomes:- Assists patients along their care pathway by serving as an advocate.
- Share assessments and patient response; remains a support system through out the patient's course of treatment.
- Provides education and logistical support.
- Provides education and support and ensure that patient understands follow up and referral information.
- Collaborates with the patient, patient representatives and interdisciplinary team
Responsible for serving as patient liaison and advocate for vulnerable patient populations to achieve quality patient focused outcomes:- Provides liaison services between provider and clients. Assists clients in completing forms and applications to receive services.
- Assists patients along their care pathway by serving as an advocate.
- Shares assessments and patient response; remains a support system thought out the patient's course of treatment.
- Provides education and logistical support.
- Provides education and support to promote patient coping skills, ensures that patient understands follow up and referral information.
- Maintains ongoing communication with patients to check progress.
- Collaborates with the patient, patient representatives and interdisciplinary team.
- Provide relevant education and information regarding resources to patient/surrogate.
- Provides support for patients after hospitalization or infirmary stay to promote self-care.
- Partners with and supports care teams in patient care activities and care transitions
- Ensures that patients receive education of health and wellness activities, disease process and DOC 03- 446 (Rev. 11/23/20) 3 of 7 DOC 820.200 interventions, next steps, and other critical factors in overall health maintenance.
- Meet with patients within fourteen days of being notified to discuss Gender Affirming care and potential need.
Actively Participates in Clinic/ Facility Wide Coordinated Quality Improvement, Meetings, Projects and Programs:- Maintains current knowledge of departmental policies/standards/procedures, new clinical procedures/processes, patient safety goals, core measure quality indicators and other issues/requirements.
- Participates as successful member of a multi-disciplinary team, understanding the value of individual work styles, roles and standards.
- Participates in required trainings and attend department team meetings.
- Develops and maintains processes.
- Maintains detailed knowledge of the Guidelines for Healthcare of Transgender Individuals.
- Assists treatment providers with case management and case tracking.
- Attends the Gender Affirming Pre-Surgical MDT meeting, Transgender Cultural Awareness meeting, LGBTQ+ Peer Support group and other meetings as scheduled.
Establishes rapport that preserve professional boundaries with patients:- Basic Knowledge of appropriate boundaries and limits around personal self-disclosure when working as a member of health and support services.
- Cultural sensitivity and competence: Demonstrates proper use of communication.
- Sensitivity to coordination of care requirements for all patients.
- Assists clients in achieving identified health improvement and stabilization goals.
Qualifications Required Qualifications:- Two (2) years of experience in a health care setting.
- Proficiency using Microsoft Office Software (Word, Excel, Outlook) and Sharepoint.
- Excellent written and verbal communication skills.
- Three years of professional experience in adult corrections, social services or closely related field.
- Experience with case management for physical and/or behavioral health needs.
- Knowledge of community resources.
Preferred Qualifications: - Bachelor's degree in social services related field from an accredited college or university whose accreditation is recognized by the US Department of Education or the Council for Higher Education Accreditation (CHEA). Experience working in an adult Correctional Facility.
Supplemental InformationWhat We Offer 
