Corporate Payroll & Time Solutions Lead

Description

Payroll & Time & Labor Solution Lead

Human Resources | Job Description

Oracle Fusion Payroll | Oracle Time and Labor

Position Information

Job Title: Payroll & Time & Labor Solution Lead
Department / Job Family: HR Technology & Transformation
Reports To: Manager, HR Technology
Job Level: Senior Analyst
Role Type: Individual Contributor
FLSA Status: Exempt
Direct Reports: None
Work Location: Hybrid
Travel Requirements: Limited, based on business needs

Role Overview

The Payroll & Time & Labor Solution Lead serves as the senior functional subject matter expert for Oracle Fusion Payroll and Oracle Time and Labor within the HR Technology organization. This role is responsible for supporting, optimizing, and continuously improving the technology solutions that enable accurate payroll processing, compliant timekeeping, and effective workforce management.

The Solution Lead partners closely with Payroll Operations, HR Shared Services, HR Centers of Excellence, Finance, IT, operational leaders, and external vendors to translate business requirements into scalable and sustainable technology solutions. The position provides hands-on functional leadership across system support, requirements gathering, configuration design, testing, release management, reporting, integrations, and continuous improvement.

Although this position does not have direct reports, it is expected to lead work across functional and technical teams, provide guidance to analysts and business partners, and serve as a primary escalation point for complex Payroll and Time and Labor technology issues.

Essential Functions and Responsibilities

Oracle Payroll and Time & Labor Solution Support

• Serve as the senior functional subject matter expert for Oracle Fusion Payroll and Oracle Time and Labor.
• Provide hands-on functional support for the configuration, maintenance, optimization, and ongoing operation of assigned solutions.
• Partner with Payroll Operations to ensure Oracle functionality effectively supports accurate, timely, and compliant payroll processing.
• Support time-entry processes, timecard approvals, work schedules, overtime calculations, shift differentials, premium-pay rules, and other time-related requirements.
• Evaluate complex system issues, determine root causes, and coordinate sustainable resolutions across functional and technical teams.
• Serve as an escalation point for Payroll and Time and Labor issues that cannot be resolved through standard support channels.
• Maintain ownership of assigned issues through resolution, including documentation, stakeholder communication, testing, and production validation.
• Monitor recurring issues and recommend system, process, training, or data improvements that address underlying causes.
• Provide functional guidance regarding Oracle capabilities, limitations, dependencies, and recommended practices.

Business Requirements and Solution Design

• Partner with Payroll Operations, HR, Finance, IT, and operational stakeholders to gather and document business requirements.
• Translate payroll, timekeeping, workforce management, and compliance requirements into scalable Oracle Fusion solutions.
• Facilitate process reviews and design discussions to clarify business needs, identify system impacts, and evaluate solution options.
• Assess whether requirements should be addressed through system configuration, process changes, reporting, integration enhancements, training, or other solutions.
• Develop functional requirements, process flows, business rules, use cases, and acceptance criteria.
• Evaluate potential downstream impacts to payroll processing, employee data, integrations, reporting, security, accounting, and operational processes.
• Promote standardized solutions while appropriately addressing documented legal, regulatory, contractual, or operational requirements.
• Partner with technical resources, implementation partners, and vendors to ensure solutions align with approved business requirements.

Testing, Releases, and Change Management

• Lead functional testing for Oracle quarterly releases, patches, configuration changes, integrations, enhancements, and business initiatives.
• Review Oracle release information and assess potential impacts to Payroll and Time and Labor functionality.
• Develop test strategies, test scenarios, scripts, expected results, and validation criteria.
• Coordinate user acceptance testing with Payroll Operations and other affected business stakeholders.
• Document defects, monitor resolution progress, conduct retesting, and confirm readiness for production deployment.
• Validate that approved solutions function as intended and do not create unintended impacts to payroll or timekeeping processes.
• Support deployment planning, production validation, stabilization, and post-implementation issue resolution.
• Communicate system changes, business impacts, risks, decisions, and required actions to affected stakeholders.
• Partner with change management, training, and operational teams to support successful adoption of new functionality and processes.

Integrations and Data Management

• Support payroll and time-related integrations between Oracle Fusion and internal or external systems.
• Partner with IT, vendors, and business stakeholders to investigate integration errors, data discrepancies, and processing failures.
• Assist with defining functional requirements, field mappings, business rules, reconciliation requirements, and validation criteria.
• Support time-collection interfaces and other inbound or outbound data feeds that affect payroll processing.
• Monitor data quality and identify recurring issues that may affect payroll accuracy, time calculations, reporting, or compliance.
• Perform or coordinate data validation, reconciliation, and audit activities.
• Ensure approved data governance, privacy, security, and confidentiality standards are followed.
• Maintain documentation of key system dependencies, data flows, integrations, interfaces, and control points.

Reporting and Analytics

• Partner with Payroll Operations, Finance, HR, and operational leaders to identify reporting and decision-support requirements.
• Support reporting related to payroll processing, time entry, overtime, premium pay, labor utilization, exceptions, approvals, and compliance.
• Validate report logic, data definitions, calculations, security, and distribution requirements.
• Monitor system and process trends to identify recurring errors, control concerns, or improvement opportunities.
• Support reconciliations and operational reporting required for payroll processing, audits, accounting, and compliance.
• Promote consistent data definitions and trusted reporting across Payroll, HR, Finance, and Operations.

Continuous Improvement and Documentation

• Identify opportunities to automate manual activities, reduce payroll and timekeeping errors, and improve processing efficiency.
• Recommend system and process enhancements based on support trends, stakeholder feedback, control findings, release capabilities, and operational needs.
• Partner with Payroll Operations to reduce manual workarounds and improve the consistency of payroll and timekeeping practices.
• Develop and maintain functional design documents, process flows, job aids, standard operating procedures, testing materials, and support documentation.
• Contribute Payroll and Time and Labor content to the HR knowledge base and employee or manager self-service resources.
• Support training and knowledge transfer for HR Technology analysts, Payroll team members, HR Shared Services, and other business users.
• Promote consistent use of Oracle functionality and approved support, documentation, and change-management practices.

• Time-entry and approval effectiveness
• Overtime, differential, and premium-pay calculations
• Payroll and timekeeping compliance
• Data integrity and reconciliation
• System stability and issue resolution
• Audit readiness and control effectiveness
• Employee and manager self-service
• Operational efficiency and standardization
• Adoption of Oracle Fusion functionality

Decision-Making Authority

The Solution Lead:

• Recommends functional designs and solution options for Payroll and Time and Labor.
• Leads functional analysis, testing, and validation for assigned changes.
• Identifies and escalates payroll, compliance, data, integration, and control risks.
• Provides subject matter guidance to business and technical stakeholders.
• Coordinates issue resolution across internal teams and external vendors.
• Recommends prioritization of defects, system enhancements, and continuous-improvement opportunities.

Final approval for material policy decisions, major system changes, resource commitments, and technology-roadmap priorities remains with the appropriate business owner and HR Technology leadership.

Knowledge, Skills, and Experience

Required Qualifications

• Bachelor's degree in Human Resources, Information Technology, Business Administration, Accounting, Finance, or a related discipline, or an equivalent combination of education and relevant experience.
• Three to five years of progressive experience in HR technology, payroll systems, HRIS, payroll operations, workforce management technology, or a related discipline.
• Hands-on experience supporting an enterprise payroll or timekeeping platform.
• Strong functional understanding of payroll processing, time entry, approvals, overtime, shift differentials, premium pay, and related workforce-management processes.
• Experience gathering business requirements and translating them into functional system solutions.
• Experience planning and executing system, integration, regression, and user acceptance testing.
• Experience investigating complex issues, performing root-cause analysis, and coordinating resolution across multiple teams.
• Strong analytical, organizational, documentation, and problem-solving skills.
• Demonstrated ability to manage multiple priorities and support time-sensitive payroll-related activities.
• Ability to communicate technical concepts clearly to business stakeholders and business requirements clearly to technical teams.
• Strong attention to detail and commitment to data accuracy, confidentiality, and control compliance.
• Proficiency with Microsoft Excel and Microsoft 365 applications.

Preferred Qualifications

• Hands-on experience with Oracle Fusion Cloud Payroll.
• Hands-on experience with Oracle Time and Labor.
• Experience supporting a large, multi-state or North American workforce.
• Experience with complex time calculations, pay rules, work schedules, overtime, shift differentials, or premium-pay requirements.
• Experience supporting an Oracle Fusion implementation, deployment, stabilization, or optimization initiative.
• Experience with Oracle Transactional Business Intelligence, BI Publisher, or other reporting and analytics tools.
• Familiarity with payroll and timekeeping integrations, APIs, extracts, middleware, and third-party vendor interfaces.
• Experience supporting quarterly cloud releases and structured release-management processes.
• Experience in an HR Shared Services or Employee Solution Center environment.
• Knowledge of payroll controls, audit requirements, data privacy, role-based access, and system security concepts.
• Fundamental Payroll Certification, Certified Payroll Professional certification, or relevant Oracle certification.

• Vendor Coordination
• Project and Workstream Leadership
• Technical and Business Communication
• Planning, Prioritization, and Accountability
• Customer and Employee Focus

People Leadership Responsibilities

This is a senior individual-contributor position with no direct supervisory responsibility.

The role may provide:

• Functional leadership for Payroll and Time and Labor initiatives
• Project or workstream leadership
• Process guidance to HR Technology analysts and support teams
• Knowledge transfer and informal coaching
• Direction to vendors and implementation partners related to assigned deliverables
• Testing coordination across business and technical participants

Measures of Success

Success in the role will be evaluated based on:

• Stability and reliability of Payroll and Time and Labor solutions
• Timely resolution of system issues and production defects
• Reduction in recurring payroll and timekeeping issues
• Quality and completeness of requirements and functional documentation
• Accuracy and effectiveness of system changes
• Successful completion of release and regression testing
• User acceptance testing readiness and stakeholder participation
• Payroll and time-related data quality
• Reduction in manual workarounds
• Effectiveness of system controls and audit support
• Adoption of approved Oracle functionality
• Stakeholder satisfaction with HR Technology support
• Delivery of measurable automation and process improvements