Job SummaryThe Corporate Contracts Manager is responsible for managing the review, negotiation, and administration of customer-facing commercial agreements, with a primary focus on Standard Ground Handling Agreements (SGHAs).
Responsibilities- Support RFP processes, draft, review, and negotiate customer contracts (primarily SGHAs and cargo or ground handling agreements) using established Company playbooks
- Negotiate contract terms directly with airline customers in coordination with the Commercial team
- Manage the end-to-end contract workflow: intake, review, internal approvals, negotiation, execution, and repository management
- Coordinate with internal subject matter experts (e.g., Operations, Safety, Finance, Insurance) to evaluate specific contract provisions
- Manage SLAs and coordinate with operations leaders to review, update, and assess potential risks or penalties
- Drive adoption of legal technology and AI-assisted review tools, including building, maintaining, and continuously improving AI contract review playbooks to reflect the Company's evolving commercial positions and risk appetite
- Support adoption of CLMS system, including entering and tracking contract data within such system
- Track and report on contract metrics, including cycle times, common negotiation issues, and customer-specific trends
- Identify opportunities to improve and standardize contracting processes across lines of business
- Serve as a subject matter expert for attendance policies and disciplinary procedures
- Train supervisors and managers on attendance tracking systems and disciplinary processes
- Address employee inquiries regarding attendance, points, and corrective actions
- Collaboration with HR on escalated employee relations issues
Minimum Requirements- Minimum 5 years of relevant experience in contract management, contract administration, legal operations, or a paralegal role involving commercial agreements
- Demonstrated ability to review, interpret, and negotiate complex commercial contracts
- Strong organizational skills and attention to detail, with the ability to manage multiple projects
- simultaneously
- Excellent written and verbal communication skills
- Comfort working directly with external counterparties in a negotiation setting
- Proficiency with AI-powered legal tools (experience with AI contract review platforms is strongly preferred)
- Experience working with SharePoint and contract lifecycle management systems (Sirion preferred)
- Strong problem-solving skills with the ability to work independently with minimal supervision
- Strong organization and project management skills with demonstrated ability to operate in a fast-paced environment
- Experience with Standard Ground Handling Agreements (SGHAs) or aviation and logistics industry contracts
- Experience building or managing contract playbooks, clause libraries, or negotiation guidelines
- Exposure to air cargo, ground handling, or airline operations
- Background in process improvement, legal operations, or legal technology implementation
Preferred Skills- Bachelor's degree or higher; J.D. preferred, but not required
Physical Requirements/Working Conditions- This role requires the ability to remain in a stationary position for extended periods, operate a computer and office equipment, communicate effectively, and occasionally move items up to 20 pounds.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Perks & Benefits- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
