Controller

ResQ

$100K — $120K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • CPA designation (CPA Canada, CPA US, or equivalent)
  • 5+ years of progressive accounting experience, with time in a Controller or senior role
  • Deep knowledge of US GAAP or IFRS, especially in revenue recognition for services
  • Experience with multi-entity, multi-currency accounting and consolidation across U.S. and Canada
  • Strong understanding of financial reporting and internal controls
  • Proficiency in Excel and Google Sheets; Looker or Omni experience is a plus
  • A proactive mindset with a willingness to learn and adapt.

Responsibilities

  • Oversee daily accounting operations, financial reporting, and consolidation for all entities
  • Manage monthly and annual financial close processes for accuracy and timeliness
  • Lead P&L and margin analysis, focusing on delivery costs and service margins
  • Establish and enhance accounting processes and internal controls, moving beyond QuickBooks when ready
  • Oversee accounts receivable, accounts payable, collections, and cash management
  • Manage U.S. and Canadian tax compliance, including nexus research and sales tax filings
  • Support financial planning with cash flow forecasts, budgets, and variance analyses.

Benefits

  • High-autonomy role with ownership of the accounting function
  • Opportunity to build and implement new processes from the ground up
  • Work in a mission-driven team with a vision to transform the service industry
  • Focus on transparency and ongoing learning within the team
  • Potential for professional development and growth in a fast-paced environment.
Full Job Description
Hello Future ResQer!

ResQ is looking for a Controller to take full ownership of the accounting function across our Canadian parent and U.S. subsidiaries. This is a high-autonomy opportunity to own the numbers, make technical accounting and compliance decisions, and build the processes and infrastructure needed as ResQ continues to scale across North America.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we'll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

We thrive on transparency, and we know accounting requires a certain level of ownership, attention to detail, and judgment. Below are some questions to ask yourself to help you decide if this role is right for you at this specific time (and if not, let's connect later).

Are you nodding your head with excitement at the idea of:
  • Being the person who owns the accounting function and makes the call when things get complicated.
  • Building processes and controls from the ground up rather than inheriting a perfectly established finance function.
  • Getting into the details of a business that goes beyond a traditional SaaS P&L, including service delivery, contractor economics, and margins.
  • Navigating the complexities of a Canadian parent with U.S. subsidiaries and figuring out cross-border accounting and tax requirements.
  • Making the numbers cleaner, the close faster, and the financial information more useful to the business every month.

What you will do:
  • Own the Accounting Function: Oversee daily accounting operations, financial reporting, and consolidation across all business entities.
  • Lead the Close: Own the timely and accurate execution of monthly and annual financial close processes.
  • Drive P&L & Margin Analysis: Lead P&L and margin analysis across our service lines, digging into cost of delivery, contractor/vendor payout economics, and margin by line - going beyond a traditional software/SaaS P&L.
  • Build & Improve Accounting Processes: Maintain and strengthen internal controls, close processes, and accounting systems. We're currently on QuickBooks, with an eye toward more scalable platforms as we grow.
  • Oversee AR, AP & Cash Management: Own accounts receivable, accounts payable, collections, and cash management across all entities.
  • Own Cross-Border Tax & Compliance: Manage U.S. and Canadian tax obligations, including researching nexus requirements, managing registrations, and ensuring accurate state and local sales tax filings and remittances.
  • Support Financial Planning & Decision-Making: Develop and monitor cash flow forecasts, annual budgets, and variance analyses to support executive decision-making.

Who you are:

You already know accounting is about more than getting the debits and credits right. We're looking for someone who can operate independently, make good judgment calls, and build structure where it doesn't yet exist. We care about technical expertise, but just as much about how you approach problems, learn, and take ownership.
  • CPA designation (CPA Canada, CPA US, or equivalent).
  • 5+ years of progressive accounting experience, including time in a Controller or senior accounting role.
  • Deep working knowledge of US GAAP or IFRS, specifically around services and warranty-style revenue recognition.
  • Comfortable managing deferred revenue and liability accruals for service obligations, not just standard SaaS/subscription accounting.
  • Direct experience with multi-entity, multi-currency, cross-border U.S.-Canada accounting and consolidation.
  • Strong understanding of accounting controls, financial reporting, and close processes.
  • Comfortable operating without a lot of process already built - you see the gap and build it.
  • Strong Excel and Google Sheets skills. Looker or Omni experience is a plus.
  • A proactive, roll-up-your-sleeves attitude with a demonstrated readiness to learn and navigate the complexities of our organization.

Nice to haves:
  • Experience with modern accounting platforms (e.g., Rillet or Campfire) or migrating off QuickBooks
  • Experience in a trades/field-services or home-services business specifically

Want to learn more? Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea on all things ResQ, click hereif you want access to the inside scoop Tell your friends, because sharing is caring

Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you!

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