ControllerPosition SummaryThe Controller leads the accounting function for Patterson Warehouses, Inc., a third-party warehousing and logistics company. This position is responsible for accurate financial reporting, timely customer billing, effective internal controls, and oversight of day-to-day accounting operations. The Controller partners with executive leadership, warehouse operations, and account managers to explain financial results, resolve billing issues, and evaluate profitability by customer account and warehouse location.
Essential Duties and ResponsibilitiesAccounting and Financial Reporting- Lead the monthly, quarterly, and year-end close, including journal entries, accruals, account reconciliations, and review of the general ledger.
- Prepare timely and accurate financial statements in accordance with U.S. generally accepted accounting principles (GAAP). Explain significant variances and trends to leadership.
- Oversee accounts payable, accounts receivable, cash receipts, fixed assets, and payroll-related accounting and reconciliations.
- Monitor cash flow, collections, and working capital. Coordinate with external auditors, tax advisors, and banking partners as needed.
Customer Billing and Revenue- Oversee accurate and timely billing for storage, inbound and outbound handling, fulfillment, and other contracted warehouse services.
- Verify that billing reflects customer contract terms, including rates, minimum charges, rate changes, and additional services.
- Work with warehouse operations and account managers to reconcile billable activity from the warehouse management system to customer invoices and accounting records.
- Monitor unbilled revenue, past-due balances, billing disputes, and credits. Identify recurring issues and work with the appropriate teams to correct them.
Budgeting and Operational Analysis- Lead the annual budgeting process and prepare periodic forecasts with input from leadership and warehouse operations.
- Analyze revenue, direct labor, temporary staffing, occupancy, equipment, and other operating costs by location and customer account.
- Evaluate customer and location profitability and provide financial analysis to support pricing, contract renewals, and new business proposals.
- Track financial and operating measures such as labor cost per unit handled, storage utilization, and gross margin by account.
Internal Controls and Team Leadership- Maintain accounting policies and internal controls for purchasing, payments, billing adjustments, and financial reporting.
- Partner with operations to monitor the financial impact of customer inventory shortages, damage, and claims.
- Lead, develop, and support the accounting team. Establish clear responsibilities, deadlines, and review procedures.
- Improve accounting workflows, reporting, and integration between the warehouse management and accounting systems.
Required- Bachelor's degree in accounting, finance, or a related field.
- At least seven years of progressive accounting experience, including experience leading a month-end close and supervising accounting staff.
- Knowledge of U.S. GAAP, financial reporting, budgeting, and internal controls.
- Proficiency in Microsoft Excel and accounting or enterprise resource planning (ERP) systems.
- Ability to explain financial results clearly and work effectively with operational leaders and account managers.
Preferred- Experience in third-party logistics (3PL), warehousing, distribution, or a similar multi-location operation.
- Experience with contract-based customer billing, warehouse management systems, or customer-level profitability analysis.
- Certified Public Accountant (CPA) designation.
Physical and Mental Demands: The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to access all areas of company warehouses and frequently stand, walk, use hands to feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and move up to 50 pounds. The employee must be able to stand, sit, and walk for a minimum of 8 hours during a workday. The employee must be able to pay attention to details, work under pressure and meet deadlines, solve problems, resolve conflict positively, adapt to changing conditions or duties, and to communicate verbally on the phone and in person, as well as in writing. The employee should have the ability to give and follow instructions in a changing environment and to complete an entire assigned shift.
Work Environment: Work is performed in an office environment and at times in and near company warehouses. Office-related work is primarily conducted in a temperature controlled space, with traditional office lighting (including fluorescent lighting), as well as shared office spaces and facilities that may result in consistent and frequent noise (often louder than ambient noise), conversations among employees and customers, interruptions and other similar distractions. While performing the duties of this job within or near company warehouses, the employee may be exposed to fumes or airborne particles, wet or humid conditions, outdoor weather conditions, temperature extremes cold, and noise levels ranging from moderate to loud. The employee may be required to work in tight and narrow aisles and spaces and around moving parts. The employee may be required to use Personal Protective Equipment to include: Steel toe or Non-slippery shoes, back belt, and eye protection.
Attendance Requirements: Due to the nature and scope of the essential functions, the importance of personal interactions between this position, co-workers, and customers and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent and on-site attendance during scheduled work hours.
