Contracts Manager

Whatnot

$110K — $130K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of contract management, procurement, or commercial legal experience in a tech or marketplace environment
  • Hands-on experience with commercial agreements like MSAs, SOWs, DPAs
  • Skilled negotiator with the ability to discern necessary legal consultation versus routine deviations
  • Proficient in Ironclad (or equivalent CLM) with experience in managing templates
  • Strong organizational skills, adept at handling high contract volumes
  • Effective communicator across diverse audiences, explaining legal concepts clearly
  • Demonstrated fluency in using AI tools to enhance workflows.

Responsibilities

  • Own the entire contract lifecycle from drafting to archiving
  • Negotiate both standard and complex contract terms
  • Manage all commercial amendments to contracts
  • Create and update contract templates and workflows
  • Collaborate with cross-functional teams on contract terms and processes
  • Maintain the contract repository and oversee reporting responsibilities.

Benefits

  • Generous holiday and time-off policy
  • Comprehensive health insurance options including medical, dental, and vision
  • Support for home office expenses including setup allowance and monthly cell phone/internet stipends
  • Wellness benefits with a monthly allowance and childcare support
  • 401k retirement plans with employer matching and international pension plans
  • Monthly allowance to engage with the company's product and enhance user experience
  • 16 weeks of paid parental leave with a gradual return to work option.
Full Job Description
Role

Whatnot's legal team supports every part of a hypergrowth marketplace, moving fast without a playbook to copy. We're hiring a Contracts Manager to own our contract process end-to-end across all types of commercial agreements. You'll bring structure and speed to how Whatnot contracts, working closely with the teams whose deals you're supporting.
  • Own the contract lifecycle, from drafting through execution and archive
  • Negotiate standard and non-standard terms directly
  • Own commercial contract amendments
  • Build and maintain contract templates, playbooks, and Ironclad workflows
  • Partner with relevant cross-functional teams on terms and process
  • Own the contract repository and reporting.

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, New York, or Los Angeles hubs.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Contracts Manager, you should have 5+ years of contract management, procurement, or commercial legal experience, ideally at a fast-paced tech or marketplace company, plus:
  • Hands-on experience with vendor, procurement, and commercial agreements, including MSAs, SOWs, DPAs, and order forms
  • Comfortable negotiating with real latitude. You know the difference between a routine deviation and one that needs counsel, and you don't wait to be told which is which
  • Proficient with Ironclad (or equivalent CLM), including setting up and managing templates and workflows
  • Strong organizational skills, especially at high contract volume. You keep a clean repository and catch renewals and expirations before anyone has to ask
  • Clear communicator across legal and non-legal audiences. You can explain contract status to someone who isn't a lawyer without losing anyone
  • Demonstrated AI tool fluency. You've used AI to build a real workflow, not just to draft or summarize occasionally
  • Comfortable owning ambiguity. You build process where it's missing instead of waiting for one to exist


Benefits
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please note: Whatnot will only contact you through official [redacted].com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.

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