Contractor Network Manager - HOMES/HEEHR

Job Overview:

MUST BE LOCATED IN TEXAS

APTIM's Energy Transition is seeking an experienced Contractor Network Manager. This position is based in Texas and will be responsible for leading the recruitment, development and management of the program's contractor network on behalf of the HOMES/HEEHR program for the entire state. APTIM's role is to develop and manage Home Energy Rebates created through the Inflation Reduction Act including the Home Owner Managing Energy Savings Rebate Program (HOMES) and the High-Efficiency Electric Home Rebate Program (HEEHR). Residential program knowledge and technical expertise in energy efficiency and weatherization is required.

The successful candidate will immediately assume an active role supporting the planning and operational activities for the programs. They will manage the development of materials necessary to recruit and train contractors into the network. The Contractor Network Manager is responsible for rapidly implementing strategies to scale the contractor network to align to program needs. There may have frequent travel across the state as needed and There is the opportunity for travel outside of the area, sporadically, for conferences, events, and continuing education. The Contractor Network Manager must be a critical thinker, able to manage multiple tasks, have excellent written and verbal communication skills, and be able to maintain positive relationships with colleagues, stakeholders, and partners. The role requires a person who is accountable, process driven, detail-oriented, and pragmatic. Individuals in this role will be expected to embrace a collaborative approach, take ownership of their workspace, and find solutions to challenges as they arise and be highly flexible to adjust to program needs. In this role, you will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.

Key Responsibilities/Accountabilities:

• Work as part of a program team ensuring the administration, implementation, and verification of federally funded energy efficiency projects are successfully executed.
• Lead and personally engage in recruitment, onboarding and continuous management of a network of hundreds of contractors to serve the programs across Texas
• Create contractor participation agreements, code of conduct, and network management plans to ensure compliance and alignment with all program and DOE rules
• Work with the relevant trade organizations and workforce development agencies to identify needed energy efficiency contactor and assessment skills within the workforce and expand those capabilities across the state.
• Create strategic plans and reporting to align contractor network to program needs, continuously monitor and report results and execute continuous adjustments to ensure networks ability to deliver to program forecasts and requirements.
• Primary responsibility for contractor portal including ensuring functionality meets requirements of the network and portal provides up to date and accurate information from current network (ex. Contractor certifications, coverage areas and project types served)
• Maintain annual compliance checks for enrolled contractors and manage escalations and code of conduct issues
• Identify opportunities, create plans and execute strategies to create synergies for contractor networks participating in other programs in the state (ex. Utilities, Weatherization, etc.)
• Lead and manage a team of regional Contractor Liaisons who maintain deep connections with the contractors in their regions
• Provide regular communication to the network regarding program related opportunities or changes. Communications may include, but are not limited to, webinars, newsletters, advisory group meetings, and one-on-one visits.
• Create a contractor newsletter in collaboration with Marketing to be sent to the network on a pre-defined and consistent schedule
• Lead and project manage initiatives that drive toward improved customer and contractor experience and participation in programs.
• Develop and lead presentations promoting HOMES/HEEHR programs at various conferences, community events, or professional organizations.
• Respond to direct inquiries and requests made by contractors in a timely manner.
• Deliver supporting information, collateral, and contacts to contractors to support deepened customer engagement.
• Be attuned to broad and local regulator, policy, and economic concerns impacting programs and bring these perspectives to program leadership.
• Perform field QA/QC as needed.
• Frequent day travel and occasional overnight (depending on conferences, training or other opportunities).
• Support workforce development activities ensuring the contractor network is available to support program needs
• Work with contractor trade organizations to ensure they are informed of programs, coordinate outreach through their networks
• All other duties as assigned.
• Ensuring compliance with all APTIM quality and safety policies as well as all OSHA regulations.

Basic Qualifications:

• Bachelor's degree from an accredited four-year college or university or equivalent work experience.
• 5+ years of industry experience required.
• Knowledge of energy efficiency and weatherization programs.
• Technical understanding of measures offered through programs
• Experience working with and/or for contractors in the state of Texas
• Strong service orientation with the ability to work across multiple departments and units within an organization, external clients, and multiple stakeholders.
• Detail-oriented with excellent time management, project management, and follow-through; creative problem solver with strong analytical abilities.
• Ability to absorb information from multiple parties and formulate necessary communications or decisions quickly.
• Deep understanding of energy efficiency, weatherization, renewable energy, and the types of equipment, technologies, and building practices relevant to residential customers.
• Ability to maintain confidentiality and handle sensitive information with integrity
• Strong written and oral communication skills.
• Exceptional relationship management skills.
• High level of emotional intelligence and ability to work effectively with diverse teams and stakeholders
• Ability to travel within Texas regularly and occasionally out-of-state.
• Must be a self-starter, organized and have an ability to manage competing priorities with established deadlines.
• Commitment to fostering a collaborative work environment within the team and broader organization.
• Proficient in Microsoft Office software - Excel, Word, PowerPoint, Outlook, and SharePoint.

Desired/Preferred Qualifications:

• Professional experience working within contractor community in Texas
• CEM, BPI, QCI, PMP, or similar certification.
• 3+ years' experience in the energy efficiency industry.
• Familiarity with legal requirements for contractors in the State of Texas

As of the date of this posting, a good faith estimate of the current pay range for this position is $105,000-$125,000 per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.

Employee Benefits

APTIM Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace https://aptim.makeityoursource.com/.

• Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
• Company paid and optional Life insurance
• Short-term and long-term disability insurance
• Accident, Critical Illness, and Hospital Indemnity coverage
• Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
• 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
• APTIM 401(k) Guide
• APTIM - Helpful Documents

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